At a Glance
- Tasks: Support utility bill management and ensure top-notch service delivery.
- Company: Join East Lothian Council, a community-focused organisation.
- Benefits: Flexible hours, competitive pay, and part-time options available.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Higher level education or equivalent experience required.
The predicted salary is between 34700 - 37000 £ per year.
Hourly rate of pay: £16.70 - £17.84
Days and Hours of Work: Monday - Friday, 08:00-16:00. Flexi time is applicable, and starting and finishing times are flexible. To start asap. Applications will be accepted from those wishing to be considered for this role on a part-time basis. If you are applying for this role on a part-time basis, please tell us in the Additional Information section of the application form.
Job Details: Assist in achieving performance targets by effectively administering utility bills received from energy suppliers and in establishing and maintaining quality control systems to ensure best value of service delivery. Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The 'East Lothian Way' – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.
Job Requirements:
- Relevant Qualifications: Educated to 'Higher' level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
- Level 1 Disclosure Clearance: This role requires Level 1 Disclosure Clearance. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.
Additional Information: For additional East Lothian Council employment information please click on the following link: If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link. If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk. Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an 'import data from my CV' function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.
Repairs & Voids Support Officer - EAL12693 in Tranent employer: East Lothian Council
East Lothian Council is an excellent employer that prioritises employee well-being and work-life balance, offering flexible working hours and the opportunity for part-time roles. With a strong commitment to professional development and a supportive work culture, employees are encouraged to grow and thrive in their careers while contributing to meaningful community services in the beautiful East Lothian area.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs & Voids Support Officer - EAL12693 in Tranent
✨Tip Number 1
Get to know the 'East Lothian Way' before your interview. Familiarising yourself with their values and behaviours will help you answer questions confidently and show that you're a great fit for the team.
✨Tip Number 2
Make sure you meet all the essential criteria listed in the Person Specification. Highlight your relevant experience and skills during the interview to demonstrate that you’re the right person for the job.
✨Tip Number 3
Practice common interview questions related to performance targets and quality control systems. Being prepared will help you articulate how you can contribute to achieving those goals effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is considered. Plus, if you have any questions or need help, don’t hesitate to reach out to the recruitment team.
We think you need these skills to ace Repairs & Voids Support Officer - EAL12693 in Tranent
Some tips for your application 🫡
Read the Job Description Carefully:Before you start filling out the application, take a good look at the job description and person specification. Make sure you understand what’s required and how your skills match up. This will help us see that you’re a great fit!
Tailor Your Application:Don’t just send a generic application! Use specific examples from your experience that align with the essential criteria mentioned in the job description. We want to see how you can contribute to our team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Avoid jargon and make sure your sentences are easy to read. We appreciate clarity and it helps us understand your qualifications better.
Apply Through Our Website:Make sure to apply through our official website and complete the online application form fully. Remember, we don’t accept CVs, so this is your chance to shine! If you hit any snags, don’t hesitate to reach out for help.
How to prepare for a job interview at East Lothian Council
✨Know the Job Inside Out
Make sure you thoroughly read the job description and person specification. Understand the key responsibilities and essential criteria, as this will help you tailor your answers during the interview.
✨Familiarise Yourself with the 'East Lothian Way'
Since the interview may include questions about the values and behaviours expected by the council, take some time to review the 'East Lothian Way'. Think of examples from your past experiences that demonstrate these values.
✨Prepare for Practical Scenarios
Given the role involves administering utility bills and maintaining quality control systems, be ready to discuss how you would handle specific scenarios related to these tasks. Practising situational questions can give you an edge.
✨Be Clear About Your Availability
If you're applying for a part-time position, be upfront about your availability in the Additional Information section of your application. This shows transparency and helps the employer understand your situation better.
