At a Glance
- Tasks: Assist vulnerable customers and respond to urgent requests while monitoring public safety.
- Company: East Lothian Council, dedicated to community support and safety.
- Benefits: Competitive hourly rate, flexible hours, and a supportive work environment.
- Other info: Internal applicants only; great opportunity for current employees.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Higher Level education or equivalent experience required.
The predicted salary is between 18.34 - 19.86 £ per hour.
The salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly. Hourly rate of pay: £18.34 - £19.86.
Post 1 - 22 Hours per Week. Days and Hours of Work: See Rota Attached for 22 Hour Post.
Post 2 - 21 Hours per Week. Days and Hours of Work: See Rota Attached for 21 Hour Post.
You will be asked to indicate which post(s) you would like to be considered for when you complete the application form. To start asap.
This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).
Job Details:
- To respond to vulnerable and elderly customers who require urgent assistance e.g. ambulance or personal contacts.
- To assist with customer enquiries regarding a range of Council services across a number of Local Authorities in compliance with said authorities specific policies and procedures.
- To monitor Public Space CCTV and provide support to Police and Anti-Social Behaviour Officers in the discharge of their duty.
Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.
Job Requirements:
- Relevant Qualifications: Educated to Higher Level, NC or SVQ level in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
- Level 1 Disclosure Clearance: This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.
- Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check.
Details of how to apply and contact details can be found on the GOV.UK website.
For additional East Lothian Council employment information please click on the following link.
StudySmarter Expert Advice🤫
We think this is how you could land Community Response Adviser - 2 Positions Available - INTERNAL APPLICANTS ONLY - EAL12873 in Tranent
✨Get Involved in Local Initiatives
Dive into local community projects or volunteer with public sector organisations. This puts you directly in contact with people who could help you get your foot in the door for part-time roles at places like East Lothian Council.
✨Use LinkedIn for Public Sector Connections
Don’t just rely on the job listings! Connect with professionals in the government and public sector on LinkedIn. Engage with their posts, join relevant groups, and keep an eye out for any local job shares or network events where you can meet people from East Lothian Council directly.
✨Check Out Job Fairs and Community Events
Local job fairs or community events are goldmines if you're searching for part-time opportunities. Many public sector roles get filled via these platforms, so make sure you're there to chat with employers like East Lothian Council and show your enthusiasm!
✨Tailored Applications on Our Website
When you see a part-time role at East Lothian Council, apply through our website to keep things straightforward. Highlight specific skills and experiences in public sector work relevant to the role – it helps you stand out!
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Some tips for your application 🫡
Showcase Your Public Service Passion:When applying for a part-time role in the government or public sector, it's vital to express your enthusiasm for public service. Share why you’re interested in contributing to East Lothian Council and how your values align with their mission. We love to see candidates who really care about making a difference!
Highlight Relevant Experience:Make sure to detail any previous volunteer work, internships, or jobs that demonstrate your commitment to public service. This is important in the government sector! If you've been involved in community projects or have relevant academic courses, bring those into your CV to stand out.
Tailor Your CV for Public Sector Standards:In the public sector, it’s common to focus on your skills and experiences that align specifically with the role. Ensure your CV includes clear examples of how your background fits the responsibilities outlined in the job posting for Community Response Adviser - 2 Positions Available - INTERNAL APPLICANTS ONLY - EAL12873 at East Lothian Council. Use bullet points for clarity—it's all about making it easy for the hiring team!
Keep It Professional, But Personal:While we want you to be personable, don’t shy away from a formal tone in your cover letter. Share your motivations and what you hope to learn in this part-time role at East Lothian Council. It’s a balance of showing who you are while respecting the formal nature of the public sector!
How to prepare for a job interview at East Lothian Council
✨Show Your Commitment to Public Service
Part-time roles in the government or public sector often attract candidates who are passionate about making a difference. Let's highlight your dedication to public service during the interview. Be prepared to discuss any volunteer work or projects that showcase your commitment to the community and alignment with the mission of East Lothian Council.
✨Familiarity with Policy and Regulation
Understanding government policies and regulations is crucial in this field. Brush up on relevant laws or initiatives that impact the role you're applying for. We can also prep you for scenario-based questions where you might have to demonstrate how you'd navigate specific public issues relevant to Community Response Adviser - 2 Positions Available - INTERNAL APPLICANTS ONLY - EAL12873.
✨Highlight Relevant Skills and Experience
Whether it’s communication, research, or analytical skills, make sure to relate your experience to the competencies sought by East Lothian Council. Discuss how your part-time availability complements your studies or other commitments, showing that you are ready to juggle responsibilities while bringing valuable skills to the table.
✨Prepare for Group Interviews
Public sector roles often involve teamwork, so you might find yourself in a group interview setting. We should practice how to effectively engage with others during the interview while also demonstrating your individual contributions. Show that you’re a team player, ready to collaborate for the greater good!
