At a Glance
- Tasks: Lead a dynamic Financial Support Team and ensure efficient service delivery.
- Company: Join East Lothian Council, committed to high-quality public services.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Internal applicants only; hybrid working options available.
- Why this job: Make a real difference in the community by supporting vulnerable residents.
- Qualifications: HND or SVQ4 level education and relevant experience required.
The predicted salary is between 25 - 28 £ per hour.
Hourly rate of pay: £25.21 - 28.15
Days and Hours of Work: Monday - Friday, 09:00-17:00. Flexi time is applicable, and starting and finishing time are flexible. To start asap.
This is an exciting opportunity to play a key role in shaping and leading a high performing Financial Support Team within East Lothian Council. As Team Leader – Financial Support, you will provide day to day operational leadership across a busy, customer focused service delivering Housing Benefit, Council Tax Reduction, Scottish Welfare Fund and Discretionary Housing Payments. You will support staff development, drive continuous improvement, and ensure that services are delivered accurately, efficiently and in full compliance with legislation.
This role is ideal for someone with strong UK and Scottish benefits expertise, excellent people management skills, and a passion for delivering high quality public services. You will work collaboratively with internal and external partners, contribute to service development, and help ensure that our most vulnerable residents receive timely and effective financial support.
If you thrive in a fast paced environment, are highly motivated by making a positive impact, and bring the drive needed to excel in this role, you may be the successful candidate we are looking for.
Home / Hybrid Working Consideration: Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview. Please Note: All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.
INTERNAL APPLICANTS ONLY: This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).
Job Details: To assist and support the delivery of an effective and efficient Financial Support Service that safeguards public funds, ensures compliance with relevant legislation and policies, and drives continuous improvement in service delivery and operational efficiency. To maintain the efficiency of service delivery within specified standards/approved budgets and in compliance with the Council’s policies, legislation, and plans with a commitment to achieve best value.
Please download the Job Outline/Person Specification for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours.
Job Requirements:
- Relevant Qualifications: Educated to HND or SVQ4 level and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
- Driving Licence: A full current driving licence is desirable for this post.
- Level 1 Disclosure Clearance: This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.
Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check.
Additional Information: For additional East Lothian Council employment information please click on the following link: www.eastlothian.gov.uk/nonteachinginfo. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team. If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk. Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form.
Team Leader - Financial Support - INTERNAL APPLICANTS ONLY - EAL12275 employer: East Lothian Council
East Lothian Council is an exceptional employer that prioritises employee well-being and professional growth, offering flexible working hours and the possibility of hybrid arrangements. With a strong commitment to delivering high-quality public services, employees are encouraged to develop their skills in a supportive environment that values collaboration and continuous improvement, making it an ideal place for those passionate about making a positive impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Financial Support - INTERNAL APPLICANTS ONLY - EAL12275
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like East Lothian Council. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Team Leader - Financial Support - INTERNAL APPLICANTS ONLY - EAL12275
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to East Lothian Council.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on East Lothian Council's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at East Lothian Council
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with East Lothian Council.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at East Lothian Council will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former East Lothian Council employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.