Team Leader - Council Resources Systems - INTERNAL APPLICANTS ONLY - EAL12716

Hourly rate of pay: £26.09 - £29.14

Days and Hours of Work: Monday - Friday, 09:00-17:00. Flexi time is applicable. To start asap.

We are looking for an experienced and driven Team Leader – Council Resources Systems to lead a high-performing team responsible for the development, support and continuous improvement of key Council systems. This is a pivotal role where you will provide day-to-day leadership, ensuring operational service delivery meets agreed objectives, standards and customer expectations. You will play a hands-on role in maintaining and enhancing critical platforms, while driving forward system development in response to changing business needs.

As Team Leader, you will:

• Lead, motivate and develop the Council Resources Systems Team to deliver high-quality services
• Oversee system development, maintenance and support across key Council platforms
• Plan, prioritise and deliver system and service improvements in collaboration with managers and stakeholders
• Ensure systems and processes comply with legislation, Scottish Government guidance and Council policies
• Manage projects, testing plans and system upgrades, ensuring smooth implementation and minimal disruption
• Provide expert advice and represent the service at internal and external meetings
• Develop training materials and deliver system training to staff across the Council
• Build strong relationships with internal teams, external partners and suppliers
• Support procurement and delivery of system-related services
• Monitor performance against targets, driving continuous improvement through data and customer feedback
• Deputise for senior managers and provide wider leadership support when required

You will be:

• An effective and confident leader with experience of managing teams and delivering system-based services
• Skilled in system development, testing and support, ideally within a local government environment
• Able to interpret legislation and translate this into practical system and process improvements
• Highly organised, with strong project management and problem-solving skills
• A strong communicator, able to build relationships and influence at all levels
• Committed to delivering excellent customer service and promoting a positive, high-performance culture

This is a fantastic opportunity to shape and influence the systems that underpin vital Council services. You’ll play a key role in connecting systems, people and strategy, helping deliver efficient, compliant and customer-focused services for the community.

Home / Hybrid Working Consideration: Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview. Please Note: All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

INTERNAL APPLICANTS ONLY: This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).

Job Details: To supervise the Council Resources Systems Team providing Council-wide systems development and business support to a wide range of customers. Responsible for the development and maintenance of excellent working relationships with Council staff and partnership working with external suppliers and organisations.

Job Requirements:

• Relevant Qualifications: Educated to HND or SVQ4 level and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
• Driving Licence: A full current driving licence is desirable for this post.
• Level 1 Disclosure Clearance: This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check.

Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information: For additional East Lothian Council employment information please click on the following link: www.eastlothian.gov.uk/nonteachinginfo. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via the provided link. If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk. Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.