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- Tasks: Provide essential admin support to the Property Maintenance Team and assist with various tasks.
- Company: Join East Lothian Council, a supportive and community-focused organisation.
- Benefits: Flexible working hours, competitive pay, and a chance to make a difference.
- Why this job: Be part of a dynamic team and enhance your administrative skills in a meaningful role.
- Qualifications: Experience in administration, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Opportunity for career growth and development within a collaborative environment.
The predicted salary is between 13 - 14 £ per hour.
Hourly rate of pay: £13.48 - £14.33
Days and Hours of Work: Monday - Thursday, 09:00-17:00; Friday, 09:00-16:00. Flexi time is applicable, and starting and finishing times are flexible. To start asap.
An opportunity has arisen for a permanent full-time Senior Business Support Assistant in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Property Maintenance Team located at Penston House, MacMerry and also ad hoc administrative support to other areas of the team as and when required.
This role requires proficient use of Microsoft Office and excellent customer service skills. Good communication and numeracy skills are required, and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team change. This post requires to be fully office based within Penston House and requires a high level of flexibility, as duties may evolve in response to business needs.
Key Tasks include:
- Provide comprehensive administrative support to Property Maintenance Service Area
- Monitor mailboxes, categorise, cascade and respond to emails as appropriate.
- Process Mobile and Non Mobile Job tickets, Scan and File them electronically.
- Supporting Shared Cost work.
- Processing Surveys.
- Processing weekly invoice batches as and when required.
- Support Council Support Team based at Penston with reception cover and general admin tasks including mail processing.
Requirements:
- Strong Communication and numeracy skills
- Attention to detail
- Proven experience in use of Microsoft Office suite.
- Proven organisational skills with ability to prioritise tasks.
- Ability to use initiative and work flexibly as duties may change.
- Ability to work in a team and commitment to deliver excellent customer service.
To provide administrative, clerical, reception and information support to East Lothian Council through a range of tasks carried out within well defined regulations.
You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours.
Job Requirements
Relevant Qualifications Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
Level 1 Disclosure Clearance This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.
Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check.
Details of how to apply and contact details can be found on the GOV.UK website.
For additional East Lothian Council employment information please click on the following link: http://www.eastlothian.gov.uk/nonteachinginfo
If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us
If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk
Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form.
Senior Business Support Assistant - Council Support (Property Maintenance) - EAL12197 employer: East Lothian Council
Contact Detail:
East Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Assistant - Council Support (Property Maintenance) - EAL12197
✨Tip Number 1
Get to know the company! Research East Lothian Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This will demonstrate your ability to prioritise and adapt to changing duties.
✨Tip Number 4
Apply through our website! Make sure to complete the online application form thoroughly. Don’t forget to highlight how your skills align with the job requirements, especially your proficiency in Microsoft Office and customer service.
We think you need these skills to ace Senior Business Support Assistant - Council Support (Property Maintenance) - EAL12197
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills fit in with what we're looking for.
Tailor Your Application: Don’t just send a generic application! We love it when candidates highlight their relevant experience and skills that match the requirements listed. Show us why you're the perfect fit for the Senior Business Support Assistant role.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications.
Apply Through Our Website: Make sure to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised and makes the process smoother for everyone involved.
How to prepare for a job interview at East Lothian Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description and key tasks. Familiarise yourself with the responsibilities of a Senior Business Support Assistant, especially those related to administrative support for the Property Maintenance Team. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Show Off Your Microsoft Office Skills
Since proficiency in Microsoft Office is crucial for this position, be prepared to discuss your experience with it. Think of specific examples where you've used these tools effectively in previous roles. If possible, practice using Excel or Word to brush up on your skills before the interview.
✨Demonstrate Your Customer Service Commitment
The role requires a strong commitment to delivering excellent customer service. Prepare examples from your past experiences where you went above and beyond to assist customers or colleagues. This will show that you understand the importance of good communication and relationship-building in this role.
✨Embrace Flexibility and Initiative
Given the dynamic nature of the job, it's essential to convey your ability to adapt to changing duties. Think of instances where you've successfully managed shifting priorities or taken the initiative to solve problems. Highlighting your flexibility will reassure the interviewers that you're ready for the challenges of the role.
