Senior Business Support Assistant - Council Support (Legal Services) - EAL11429
Senior Business Support Assistant - Council Support (Legal Services) - EAL11429

Senior Business Support Assistant - Council Support (Legal Services) - EAL11429

Haddington Part-Time 27000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Legal Team with admin tasks and ensure smooth operations.
  • Company: Join East Lothian Council, a community-focused organisation making a difference.
  • Benefits: Enjoy flexible working hours and potential home or hybrid work options.
  • Why this job: Be part of a dynamic team, enhance your skills, and contribute to meaningful projects.
  • Qualifications: Must have strong communication skills and experience with Microsoft Office.
  • Other info: Level 1 Disclosure Clearance required; must live in the UK.

The predicted salary is between 27000 - 30000 £ per year.

The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly.

Hourly rate of pay: £12.96 - £13.78

Days and Hours of Work: Wednesday - Friday, 09:00-17:00. Flexi time is applicable, and starting and finishing times are flexible. To start asap.

An opportunity has arisen for a permanent part-time Senior Business Support Assistant (working Wednesday-Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Legal Team and also ad hoc administrative support to other areas of the team as and when required.

This role requires proficient use of Microsoft Office and excellent customer service skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes.

Key duties include:

  • Provide comprehensive administrative support to the Council’s Legal Team.
  • Monitor mailboxes, categorise, cascade and respond to emails as directed by Solicitors.
  • Assist with the accurate and timely preparation of documentation for courts.
  • Ensure legal documentation and correspondence is stored appropriately on the Legal case management system.
  • Assist with ordering and invoicing tasks on behalf of the Legal Team.
  • Establish and maintain effective working relationships with staff at all levels.

Requirements:

  • Strong communication and numeracy skills.
  • Proven experience in use of Microsoft Office suite.
  • Proven organisational skills with the ability to prioritise tasks.
  • Ability to use initiative and work flexibly as duties may change.
  • Commitment to delivering excellent customer service.

Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.

To provide general administrative, clerical and business support within the service area as advertised. Please download the Job Outline/Person Specification for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours.

Relevant Qualifications:

  • Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
  • This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check.

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team. If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk.

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form.

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Contact Detail:

East Lothian Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Business Support Assistant - Council Support (Legal Services) - EAL11429

✨Tip Number 1

Familiarise yourself with the East Lothian Council's values and behaviours, as these will likely be a focus during your interview. Reflect on how your past experiences align with these values to demonstrate your fit for the role.

✨Tip Number 2

Brush up on your Microsoft Office skills, particularly in Word and Excel, as proficiency in these tools is essential for the role. Consider taking a quick online course or tutorial to ensure you're up to speed.

✨Tip Number 3

Prepare examples of how you've successfully managed multiple tasks and prioritised your workload in previous roles. This will help you showcase your organisational skills during the interview.

✨Tip Number 4

Think about your customer service experiences and be ready to discuss specific situations where you went above and beyond to assist others. This will highlight your commitment to delivering excellent service, which is crucial for this position.

We think you need these skills to ace Senior Business Support Assistant - Council Support (Legal Services) - EAL11429

Proficient in Microsoft Office Suite
Excellent customer service skills
Strong communication skills
Numeracy skills
Organisational skills
Ability to prioritise tasks
Initiative and flexibility
Experience in administrative support
Attention to detail
Ability to establish effective working relationships
Document preparation for legal processes
Knowledge of legal documentation management
Ordering and invoicing experience
Commitment to high-quality service delivery

Some tips for your application 🫡

Understand the Job Requirements: Carefully read the job description and person specification for the Senior Business Support Assistant role. Make sure you understand the essential criteria and key duties, as you'll need to demonstrate how you meet these in your application.

Tailor Your Application: Customise your application to highlight your relevant experience and skills, particularly in Microsoft Office, customer service, and organisational abilities. Use specific examples from your past roles that align with the responsibilities outlined in the job description.

Showcase Your Communication Skills: Since strong communication is a key requirement, ensure your application is well-written and free of errors. Clearly articulate your experiences and how they relate to the role, demonstrating your ability to communicate effectively.

Follow Application Instructions: Make sure to complete the online application form fully, as CVs are not accepted. Pay attention to any specific instructions regarding documentation or additional information required, and ensure you submit everything on time.

How to prepare for a job interview at East Lothian Council

✨Know Your Role

Familiarise yourself with the job description and key duties of the Senior Business Support Assistant role. Be prepared to discuss how your skills and experiences align with the responsibilities, especially in providing administrative support to the Legal Team.

✨Demonstrate Communication Skills

Since strong communication is essential for this position, think of examples from your past experiences where you effectively communicated with colleagues or clients. Be ready to showcase your ability to establish good working relationships at all levels.

✨Showcase Organisational Skills

Prepare to discuss how you prioritise tasks and manage your workload. You might want to share specific instances where your organisational skills made a difference in your previous roles, particularly in a busy administrative environment.

✨Emphasise Flexibility and Initiative

This role requires a high level of flexibility as duties may change. Be ready to provide examples of how you've adapted to changing circumstances in the workplace and how you take the initiative to solve problems or improve processes.

Senior Business Support Assistant - Council Support (Legal Services) - EAL11429
East Lothian Council
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  • Senior Business Support Assistant - Council Support (Legal Services) - EAL11429

    Haddington
    Part-Time
    27000 - 30000 £ / year (est.)

    Application deadline: 2027-07-03

  • E

    East Lothian Council

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