Senior Business Support Assistant - Council Support (Infrastructure Team) - EAL11620

Senior Business Support Assistant - Council Support (Infrastructure Team) - EAL11620

Full-Time 28000 - 30000 £ / year (est.) No working from home possible
East Lothian Council

At a Glance

  • Tasks: Support Transport Services with various administrative tasks and customer service.
  • Company: Join East Lothian Council, a dynamic team dedicated to community support and infrastructure.
  • Benefits: Enjoy flexible working hours, hybrid options, and a supportive work environment.
  • Other info: Part-time role, 14 hours per week, with potential for home working.
  • Why this job: Be part of a team that values initiative and offers opportunities for personal growth.
  • Qualifications: Must have Higher level education or equivalent experience; strong communication skills required.

The predicted salary is between 28000 - 30000 £ per year.

Vacancy Information The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. Hourly rate of pay: £13.48 - £14.33 Days and Hours of Work: Thursday & Friday Flexi time is applicable, and starting and finishing times are flexible. To start asap. An opportunity has arisen for a permanent Senior Business Support Assistant within the Council Support administrative team. This is a part-time role working 14 hours per week, fixed on Thursdays and Fridays. We are seeking an enthusiastic and experienced administrator to support a diverse range of duties. The successful candidate will provide key administrative support to Transport Services within the Infrastructure Team, with the flexibility to assist other areas as required. Key Responsibilities: Provide comprehensive administrative support to Transport Services. Assist with various administrative tasks across the Infrastructure Team. Establish and maintain effective working relationships with staff at all levels. Prioritise workload and manage tasks independently. Deliver high-quality customer service. Requirements: Strong communication and numeracy skills. Proven organisational skills with the ability to prioritise tasks. Ability to use initiative and work flexibly as duties may change. Commitment to delivering excellent customer service. Home / Hybrid Working Consideration Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here . Home or Hybrid working options can be discussed with candidates invited for interview. Please Note: All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis. Job Details To provide administrative, clerical, reception and information support to East Lothian Council through a range of tasks carried out within well defined regulations. Please download the Job Outline/Person Specification (available under \'Job attachments\') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every \'essential\' criteria stated on the Person Specification to be considered for interview. The ‘ East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements Relevant Qualifications Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience. Level 1 Disclosure Clearance This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information For additional East Lothian Council employment information please click on the following link: If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link If you require further information about this vacancy, please call 01620 827868, or email us on Please note: We do not accept CV\'s (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.41bf1e1f-b16b-4260-a40a-17c77a06fd15

Senior Business Support Assistant - Council Support (Infrastructure Team) - EAL11620 employer: East Lothian Council

East Lothian Council is an excellent employer that values flexibility and work-life balance, offering part-time roles with the option for home or hybrid working arrangements. Our supportive work culture fosters professional growth and encourages employees to develop their skills while delivering high-quality service to the community. Join us in a role that not only provides meaningful work but also allows you to contribute positively to the local infrastructure and services.

East Lothian Council

Contact Details:

East Lothian Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Business Support Assistant - Council Support (Infrastructure Team) - EAL11620

Tip Number 1

Familiarise yourself with the 'East Lothian Way' values and behaviours. During the interview, you may be asked questions based on these, so understanding them will help you demonstrate how you align with the council's expectations.

Tip Number 2

Highlight your organisational skills and ability to prioritise tasks in your discussions. The role requires managing a diverse range of duties, so showcasing your experience in similar environments can set you apart.

Tip Number 3

Prepare examples of how you've delivered excellent customer service in previous roles. This is a key requirement for the position, and demonstrating your commitment to high-quality service will resonate well with the interviewers.

Tip Number 4

Be ready to discuss your flexibility and adaptability in the workplace. Since duties may change, showing that you can use your initiative and work effectively under varying circumstances will be crucial.

We think you need these skills to ace Senior Business Support Assistant - Council Support (Infrastructure Team) - EAL11620

Strong Communication Skills
Numeracy Skills
Organisational Skills
Ability to Prioritise Tasks
Initiative
Flexibility
Customer Service Skills

Some tips for your application 🫡

Understand the Job Requirements:Carefully read the job description and person specification. Make sure you understand the essential criteria and responsibilities of the Senior Business Support Assistant role, as this will guide your application.

Tailor Your Application:Customise your application form to highlight your relevant experience and skills that match the job requirements. Use specific examples from your past roles to demonstrate your organisational skills and customer service commitment.

Showcase Your Communication Skills:Since strong communication is a key requirement, ensure your application is clear and concise. Use professional language and check for any grammatical errors before submitting your application.

Familiarise Yourself with 'The East Lothian Way':Review the values and behaviours expected from employees at East Lothian Council. Be prepared to discuss how you embody these values in your application and potential interview.

How to prepare for a job interview at East Lothian Council

Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the administrative support required for Transport Services within the Infrastructure Team.

Demonstrate Your Organisational Skills

Since the role requires strong organisational skills, think of specific examples from your past work where you successfully managed multiple tasks or prioritised effectively. Be ready to share these during the interview.

Showcase Your Communication Skills

Effective communication is crucial in this role. Prepare to discuss how you've established and maintained working relationships in previous positions. You might also want to highlight any customer service experiences that demonstrate your ability to deliver high-quality service.

Familiarise Yourself with 'The East Lothian Way'

Review the values and behaviours expected by East Lothian Council. Be prepared to answer questions related to these during the interview, as they will likely assess your fit within their organisational culture.