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- Tasks: Support Transport Services with various administrative tasks and customer service.
- Company: Join East Lothian Council, a community-focused organisation dedicated to public service.
- Benefits: Enjoy flexible working hours and potential home or hybrid working options.
- Why this job: Be part of a supportive team that values initiative and excellent customer service.
- Qualifications: Must have Higher level education or equivalent experience in administration.
- Other info: Candidates may need to undergo a Basic Disclosure Check and PVG membership.
The predicted salary is between 27000 - 29000 £ per year.
The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. Hourly rate of pay: £12.96 - £13.78.
Days and Hours of Work: Monday - Wednesday, 09:00-17:00. Flexi time is applicable, and starting and finishing times are flexible. To start 1st June 2025.
An opportunity has arisen for a permanent Senior Business Support Assistant within the Council Support administrative team. We are seeking an enthusiastic and experienced administrator to assist with a diverse range of duties. The successful candidate will provide administrative support to Transport Services within the Infrastructure Team, along with ad hoc administrative support to other areas of the team as needed.
Key Responsibilities:
- Provide comprehensive administrative support to Transport Services.
- Assist with various administrative tasks across the Infrastructure Team.
- Establish and maintain effective working relationships with staff at all levels.
- Prioritise workload and manage tasks independently.
- Deliver high-quality customer service.
Requirements:
- Strong communication and numeracy skills.
- Proven organisational skills with the ability to prioritise tasks.
- Ability to use initiative and work flexibly as duties may change.
- Commitment to delivering excellent customer service.
Home / Hybrid Working Consideration: Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.
Job Details: To provide general administrative, clerical and business support within the service area as advertised.
Please download the Job Outline/Person Specification for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours.
Job Requirements:
- Relevant Qualifications: Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
Disclosure: The preferred candidate for this position may be subject to a Basic Disclosure Check carried out by Disclosure Scotland prior to a formal offer of employment being made by East Lothian Council.
PVG Information: This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.
Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check.
Additional Information: For additional East Lothian Council employment information please click on the following link. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team. If you require further information about this vacancy, please call 01620 827868, or email us.
Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.
Senior Business Support Assistant - Council Support (Infrastructure) - EAL11109 employer: East Lothian Council
Contact Detail:
East Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Assistant - Council Support (Infrastructure) - EAL11109
✨Tip Number 1
Familiarise yourself with the key responsibilities of the role, especially those related to providing administrative support to Transport Services. Think about specific examples from your past experience that demonstrate your ability to handle similar tasks effectively.
✨Tip Number 2
Research the 'East Lothian Way' values and behaviours expected from employees. Prepare to discuss how you embody these values in your work during the interview, as this will show your alignment with the council's culture.
✨Tip Number 3
Network with current or former employees of East Lothian Council if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Be prepared to discuss your organisational skills and how you prioritise tasks. Think of scenarios where you've successfully managed multiple responsibilities, as this is a crucial aspect of the Senior Business Support Assistant role.
We think you need these skills to ace Senior Business Support Assistant - Council Support (Infrastructure) - EAL11109
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and person specification for the Senior Business Support Assistant role. Make sure you understand the key responsibilities and essential criteria, as you'll need to demonstrate how you meet these in your application.
Tailor Your Application: Customise your application form to highlight your relevant experience and skills that align with the job requirements. Use specific examples from your past roles to illustrate your organisational skills, communication abilities, and commitment to customer service.
Refer to the 'East Lothian Way': Familiarise yourself with the values and behaviours expected by East Lothian Council, known as the 'East Lothian Way'. Be prepared to incorporate these into your application and discuss them during the interview process.
Complete the Online Application Form: Ensure you fully complete the online application form on MyJobScotland. Avoid relying on the CV import function, as it only provides limited data. Take your time to fill out each section accurately and thoroughly.
How to prepare for a job interview at East Lothian Council
✨Know the Key Responsibilities
Familiarise yourself with the key responsibilities of the Senior Business Support Assistant role. Be prepared to discuss how your previous experience aligns with providing comprehensive administrative support, particularly within Transport Services.
✨Demonstrate Strong Communication Skills
Since strong communication is essential for this role, think of examples where you've effectively communicated with colleagues or customers. Highlight your ability to establish and maintain effective working relationships at all levels.
✨Showcase Your Organisational Skills
Prepare to discuss how you prioritise your workload and manage tasks independently. Bring specific examples of how you've successfully handled multiple responsibilities in a previous role, demonstrating your organisational prowess.
✨Emphasise Customer Service Commitment
The role requires a commitment to delivering excellent customer service. Be ready to share instances where you've gone above and beyond to ensure customer satisfaction, showcasing your dedication to high-quality service.
