Senior Business Support Assistant - Council Support (Education) - EAL12687

Senior Business Support Assistant - Council Support (Education) - EAL12687

Full-Time 30000 - 31000 £ / year (est.) Home office (partial)
East Lothian Council

At a Glance

  • Tasks: Provide administrative support within the Education team and assist with various duties.
  • Company: Join East Lothian Council, a supportive and flexible workplace.
  • Benefits: Competitive hourly rate, flexible working hours, and potential for hybrid work.
  • Other info: Great opportunity for career growth and a chance to work with a dedicated team.
  • Why this job: Make a difference in education while developing your admin skills in a dynamic environment.
  • Qualifications: Educated to ‘Higher’ level or equivalent experience; proficient in Microsoft Office.

The predicted salary is between 30000 - 31000 £ per year.

Hourly rate of pay: £13.95 - £14.83

Days and Hours of Work: Monday - Friday, 09:00-17:00. Flexi time is applicable. To start asap.

An opportunity has arisen for a permanent full-time (35 hours per week) Senior Business Support Assistant in the Council Support (Education) administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties.

The successful candidate will provide administrative support to various admin streams within the Education central team, and also ad hoc administrative support to other areas of the team as and when required. This role requires proficient use of Microsoft Office, particularly Outlook and Excel, and excellent customer service skills. Good communication and numeracy skills are required, and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes.

Following the closing date, interviews will take place in person in John Muir House, Haddington.

Home / Hybrid Working Consideration

Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview. Please Note: All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

Job Details

To provide general administrative, clerical and secretarial support within Education. Please download the Job Outline/Person Specification for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours.

Job Requirements

  • Relevant Qualifications: Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
  • Level 1 Disclosure Clearance: This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check.

Additional Information

For additional East Lothian Council employment information please visit the East Lothian Council website. If you have any difficulties creating an account on MyJobScotland or applying for this post, please contact the MyJobScotland support team. If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk. Please note: We do not accept CVs (either electronically or by mail). All our vacancies must be applied for by fully completing the online application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the online application form, you can contact us for a paper application via the telephone number or email address above.

Senior Business Support Assistant - Council Support (Education) - EAL12687 employer: East Lothian Council

East Lothian Council is an excellent employer, offering a supportive work environment that values flexibility and employee well-being. With opportunities for home or hybrid working arrangements, a commitment to professional development, and a focus on delivering high-quality customer service, employees can thrive in their roles while contributing to the community. The council promotes a culture of collaboration and respect, making it an ideal place for those seeking meaningful and rewarding employment in the education sector.

East Lothian Council

Contact Details:

East Lothian Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Business Support Assistant - Council Support (Education) - EAL12687

Tip Number 1

Get to know the company culture! Before your interview, check out East Lothian Council's values and behaviours. This will help you align your answers with what they’re looking for and show that you’re a great fit.

Tip Number 2

Practice makes perfect! Run through common interview questions and think about how your skills in Microsoft Office and customer service can shine. We want you to feel confident and ready to impress!

Tip Number 3

Be prepared to discuss your flexibility! Since the role requires adapting to changing duties, think of examples where you've successfully managed shifting priorities. This will show you can handle whatever comes your way.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in the position!

We think you need these skills to ace Senior Business Support Assistant - Council Support (Education) - EAL12687

Proficient use of Microsoft Office
Customer Service Skills
Communication Skills
Numeracy Skills
Organisational Skills
Ability to Prioritise Workload
Initiative

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills fit in with what we're looking for.

Tailor Your Application:Don’t just send a generic application! We love it when candidates highlight their relevant experience and skills that match the essential criteria. Show us why you're the perfect fit for the Senior Business Support Assistant role.

Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences.

Apply Through Our Website:Remember, we only accept applications through our website. So, make sure to complete the online application form fully. If you have any issues, don’t hesitate to reach out for help!

How to prepare for a job interview at East Lothian Council

Know Your Stuff

Make sure you thoroughly read the job description and person specification. Familiarise yourself with the key responsibilities and required skills, especially around Microsoft Office and customer service. This will help you answer questions confidently and show that you're the right fit for the role.

Showcase Your Flexibility

Since the role requires a high level of flexibility, be prepared to discuss examples from your past where you've adapted to changing circumstances. Highlight your ability to prioritise tasks and manage your workload effectively, as this will demonstrate your organisational skills.

Embrace the 'East Lothian Way'

Understand the values and behaviours expected by East Lothian Council. Be ready to provide examples of how you've embodied these in your previous roles. This shows that you align with their culture and are committed to delivering high-quality service.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, opportunities for professional development, or specifics about the hybrid working arrangements. It shows your interest in the role and helps you assess if it's the right fit for you.