At a Glance
- Tasks: Provide administrative support to the Feedback Team and assist with various duties.
- Company: Join East Lothian Council, a supportive and flexible workplace.
- Benefits: Competitive hourly rate, flexible hours, and potential for home/hybrid working.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Higher level education or equivalent experience required.
The predicted salary is between 29000 - 31000 £ per year.
Hourly rate of pay: £13.95 - £14.83
Days and Hours of Work: Monday - Friday, 09:00-17:00. Starting and finishing times are flexible, and flexi time is applicable. To start asap.
An opportunity has arisen for a permanent full-time Senior Business Support Assistant in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties.
The successful candidate will provide administrative support to the Feedback Team with SARs and also ad hoc administrative support to other areas of the team as and when required. This role requires proficient use of Microsoft Office and excellent customer service skills. Good communication and numeracy skills are required, and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes.
Home / Hybrid Working Consideration: Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview. Please Note: All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.
Job Details: To provide general administrative, clerical and business support within the service area as advertised. You will need to refer to the Job Outline/Person Specification for the full range of tasks and duties associated with this job. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours.
Job Requirements:
- Relevant Qualifications: Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
- Level 1 Disclosure: This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check.
Additional Information: For additional East Lothian Council employment information please visit the East Lothian Council website. If you have any difficulties creating an account on MyJobScotland or applying for this post, please contact the MyJobScotland support team. If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk. Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form.
Senior Business Support Assistant - Council Support - EAL12741 employer: East Lothian Council
East Lothian Council is an excellent employer that values flexibility and work-life balance, offering a competitive hourly rate and the possibility of home or hybrid working arrangements. With a strong commitment to employee development and a supportive work culture, staff are encouraged to grow their skills while contributing to meaningful community services in a vibrant location. The Council promotes a collaborative environment where employees can thrive and make a positive impact on the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Support Assistant - Council Support - EAL12741
✨Tip Number 1
Get to know the company culture! Before your interview, check out East Lothian Council's values and behaviours. This will help you align your answers with what they’re looking for and show that you’re a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience and skills clearly.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage your workload. Use examples from your past experiences to illustrate your points.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you on their radar!
We think you need these skills to ace Senior Business Support Assistant - Council Support - EAL12741
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what the role entails and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Highlight Relevant Experience:When filling out the application form, focus on your relevant experience. Use specific examples that demonstrate your administrative skills and customer service abilities. We want to see how you've tackled similar tasks in the past!
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any other relevant tools. If you have great communication or organisational skills, let us know! These are key for the Senior Business Support Assistant role.
Apply Through Our Website:Make sure to apply through our website as we don’t accept CVs. Completing the online application form is essential, so take your time to fill it out thoroughly. We can’t wait to see your application!
How to prepare for a job interview at East Lothian Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description and person specification. Familiarise yourself with the key responsibilities and required skills, especially around administrative support and customer service. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Microsoft Office Skills
Since proficiency in Microsoft Office is a must for this role, be prepared to discuss your experience with these tools. Think of specific examples where you've used them effectively in previous roles. If possible, mention any advanced features you’re comfortable with, as this can set you apart from other candidates.
✨Demonstrate Flexibility and Initiative
The job requires a high level of flexibility, so come ready to discuss how you've adapted to changing priorities in past positions. Share examples that highlight your ability to take initiative and manage your workload efficiently, especially in dynamic environments.
✨Embrace the 'East Lothian Way'
Familiarise yourself with the values and behaviours expected by East Lothian Council. During the interview, be prepared to provide examples of how you embody these values in your work. This shows that you not only understand their culture but are also committed to contributing positively to it.
