Senior Business Support Assistant
Senior Business Support Assistant

Senior Business Support Assistant

Haddington Full-Time 28000 - 30000 £ / year (est.) No home office possible
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East Lothian Council

At a Glance

  • Tasks: Support the East Lothian Works Team with various administrative duties and tasks.
  • Company: Join the supportive team at East Lothian Council, dedicated to community development.
  • Benefits: Flexible part-time hours, competitive pay, and opportunities for hybrid working.
  • Why this job: Make a difference in your community while gaining valuable administrative experience.
  • Qualifications: Higher level education or equivalent experience in administration required.
  • Other info: Internal applicants only; apply online and embrace the East Lothian Way values.

The predicted salary is between 28000 - 30000 £ per year.

Vacancy Information

Hourly rate of pay: £13.48 – £14.33

Days And Hours Of Work

Monday – Friday, 09:00-17:00

Flexi time is applicable.

To start asap.

An opportunity has arisen for a permanent full-time (35 hours per week) Senior Business Support Assistant (working Monday to Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Sport, Countryside and Leisure Service, with a particular focus on the Countryside Rangers Service.

This role requires proficient use of Microsoft Office, particularly Outlook and Excel and excellent customer service skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes.

Following the closing date interviews will take place in person in John Muir House, Haddington.

Home / Hybrid Working Consideration

Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council\’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview.

Please Note

All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

Job Details

To provide administrative, clerical, reception and information support to East Lothian Council through a range of tasks carried out within well defined regulations, within the service area as advertised.

Please download the Job Outline/Person Specification (available under \’Job attachments\’) for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every \’essential\’ criteria stated on the Person Specification to be considered for interview.

The \’East Lothian Way\’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications

Educated to \’Higher\’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Level 1 Disclosure Clearance

This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Additional Information

For additional East Lothian Council employment information please click on the following link.

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via the link.

If you require further information about this vacancy, please call , or email us on.

Please note: We do not accept CV\’s (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an \’import data from my CV\’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

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Senior Business Support Assistant employer: East Lothian Council

East Lothian Council is an excellent employer that values its staff and promotes a supportive work culture, offering flexible part-time hours for the Senior Business Support Assistant role. Employees benefit from opportunities for professional growth within a collaborative environment, while also enjoying the balance of hybrid working options. With a commitment to high standards and community service, working here means being part of a team dedicated to making a positive impact in East Lothian.
East Lothian Council

Contact Detail:

East Lothian Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Business Support Assistant

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on East Lothian Council and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.

✨Tip Number 3

Show off your skills! Be ready to discuss your experience with Microsoft Office and any relevant administrative tasks. Use specific examples to demonstrate how you've excelled in similar roles before.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.

We think you need these skills to ace Senior Business Support Assistant

Administrative Support
Clerical Skills
Reception Skills
Information Management
Microsoft Office (Outlook and Excel)
Customer Service
Relationship Building
Workload Prioritisation
Initiative
Communication Skills
Attention to Detail
Problem-Solving Skills
Flexibility
Time Management

Some tips for your application 🫡

Read the Job Description Carefully: Before you start filling out the application, take a good look at the job description. Make sure you understand what the role involves and the skills required. This will help us tailor your application to highlight your relevant experience.

Show Off Your Skills: When you're writing your application, don’t hold back on showcasing your skills, especially with Microsoft Office and customer service. We want to see how your past experiences align with what we’re looking for in a Senior Business Support Assistant.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can prioritise workload and use their initiative, so show us you can communicate effectively!

Apply Through Our Website: Make sure to apply through our website using the online application form. We don’t accept CVs, so this is your chance to shine! If you have any issues with the form, don’t hesitate to reach out for help.

How to prepare for a job interview at East Lothian Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Senior Business Support Assistant. Familiarise yourself with the specific tasks mentioned in the job description, like providing administrative support and using Microsoft Office proficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since maintaining high standards of customer service is crucial for this position, prepare examples from your past experiences where you've excelled in this area. Think about situations where you established good working relationships or resolved issues effectively. This will demonstrate your ability to handle the demands of the role.

✨Prepare for Behavioural Questions

The interview may include questions based on 'The East Lothian Way' values and behaviours. Review these values beforehand and think of instances where you've embodied them in your previous roles. Being able to relate your experiences to these values will set you apart from other candidates.

✨Ask About Flexibility and Hybrid Working

Since the role offers flexible hours and potential hybrid working options, come prepared with questions about these aspects. This shows that you're thinking ahead and are keen to find a work-life balance that suits both you and the Council. It also demonstrates your proactive approach to understanding the workplace culture.

Senior Business Support Assistant
East Lothian Council
Location: Haddington
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