Repairs & Voids Support Officer - EAL12911

Repairs & Voids Support Officer - EAL12911

Full-Time 16.7 - 17.84 £ / hour (est.) No working from home possible
East Lothian Council

At a Glance

  • Tasks: Support utility bill management and ensure top-notch service delivery.
  • Company: Join East Lothian Council, a supportive and community-focused employer.
  • Benefits: Flexible hours, competitive pay, and opportunities for part-time work.
  • Other info: Great chance for career growth in a dynamic environment.
  • Why this job: Make a difference in your community while developing valuable skills.
  • Qualifications: Higher level education or equivalent experience required.

The predicted salary is between 16.7 - 17.84 £ per hour.

Vacancy Information Hourly rate of pay: £16.70 - £17.84 Days and Hours of

Work: Monday - Friday, 08:00-16:00 Flexi time is applicable, and starting and finishing times are flexible.

To start asap.

Applications will be accepted from those wishing to be considered for this role on a part-time basis.

If you are applying for this role on a part time basis, please tell us in the Additional Information section of the application form.

Job Details Assist in achieving performance targets by effectively administering utility bills received from energy suppliers and in establishing and maintaining quality control systems to ensure best value of service delivery.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.

You will need to refer to these in order to complete the application form.

You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work.

Should you be invited to interview, you may be asked questions based on these behaviours.

Please refer to the document via the link to familiarise yourself with them.

Job Requirements Relevant Qualifications Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Level 1 Disclosure Clearance This role requires Level 1 Disclosure Clearance .

ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement .

Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check.

Details of how to apply and contact details can be found on the GOV.

UK website.

Additional Information For additional East Lothian Council employment information please click on the following link: www. eastlothian. gov. uk/nonteachinginfo If you have any difficulties creating an account on My Job Scotland or applying for this post please contact the My Job Scotland support team via this link https://www. myjobscotland. gov. uk/contact-us .

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian. gov. uk Please note: We do not accept CV's (either electronically or by mail).

All our vacancies must be applied for by fully completing the on-line application form.

Although there is an ‘import data from my CV’ function on My Job Scotland, this only imports very limited data and should not be relied upon to complete the application form.

If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

East Lothian Council

Contact Details:

East Lothian Council Recruitment Team

We think you need these skills to ace Repairs & Voids Support Officer - EAL12911

Communication Skills
Attention to Detail
Customer Service
Ability to Work Under Pressure
Teamwork
Problem-Solving Skills
Case Management