At a Glance
- Tasks: Assist with housing services and provide customer-focused support to applicants and tenants.
- Company: Join East Lothian Council's dynamic Housing Team.
- Benefits: Flexible working hours, competitive pay, and potential for home/hybrid working.
- Other info: Internal applicants only; great opportunity for current employees to grow.
- Why this job: Make a real difference in your community while developing your administrative skills.
- Qualifications: Experience in administration, excellent customer service, and strong communication skills.
The predicted salary is between 15.16 - 16.3 £ per hour.
Vacancy Information Hourly rate of pay: £15.16 - £16.30 Days and Hours of
Work: Monday - Friday, 09:00-17:00 Starting and finishing times are flexible, and flexi time is applicable.
To start asap.
An opportunity has arisen for a permanent full-time Housing Assistant based within the Tranent Housing Team.
We are looking for an enthusiastic and experienced administrator, assisting with a customer focused response for housing applicants, tenants, stakeholders and other professionals seeking services from the housing team.
The successful candidate will provide support to the community housing teams to deliver frontline housing services to applicants, tenants and Stakeholders.
They will be responsible for a varied range of duties within the Housing Service.
This role requires proficient use of Microsoft Office and excellent customer service skills.
Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative.
You will have a commitment to delivering a high quality of customer service.
Home / Hybrid Working Consideration Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here .
Home or Hybrid working options can be discussed with candidates invited for interview.
Please
Note: All home/hybrid workers must live in the UK.
Where an application for home-working is supported, it will be subject to a satisfactory trial period.
Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required.
Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.
INTERNAL APPLICANTS ONLY This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).
Job Details To provide an effective and customer focused response for housing applicants, tenants, stakeholders and other professionals seeking services from the Housing Team.
In doing so to provide housing options/advice and to arrange where required enhanced housing advice/options interviews.
To provide support to the Community Housing
