At a Glance
- Tasks: Assist housing applicants and provide customer-focused support and advice.
- Company: East Lothian Council, committed to community service and flexible working.
- Benefits: Competitive hourly rate, flexible hours, and home/hybrid working options.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in your community while enjoying work-life balance.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 31500 - 33800 € per year.
Hourly rate of pay: £15.16 - £16.30
Days and Hours of Work: Monday - Friday, 09:00-17:00. Starting and finishing times are flexible, and flexi time is applicable. To start asap.
Home / Hybrid Working Consideration: Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview. Please Note: All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.
Job Details: To provide an effective and customer focused response for housing applicants, tenants, stakeholders and other professionals seeking services from the Housing Team. In doing so to provide housing options/advice and to arrange where required enhanced housing advice/options interviews. To provide support to the Community Housing.
Housing Assistant - EAL12569 employer: East Lothian Council
East Lothian Council is an excellent employer, offering a supportive work culture that prioritises flexibility and employee well-being. With competitive pay rates and the option for home or hybrid working, employees can enjoy a healthy work-life balance while contributing to meaningful community services. The Council also fosters professional growth through training opportunities and a commitment to employee development, making it an attractive place for those seeking rewarding careers in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant - EAL12569
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and housing options, so you can show them you're the perfect fit for their team.
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive listings that you won’t find anywhere else.
We think you need these skills to ace Housing Assistant - EAL12569
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Assistant role. We want to see how you can bring value to our team!
Showcase Your Customer Focus:Since this role is all about providing a customer-focused response, share examples of how you've successfully helped customers in the past. We love hearing about your real-life experiences!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at East Lothian Council
✨Know Your Stuff
Make sure you understand the role of a Housing Assistant inside out. Familiarise yourself with housing policies, customer service principles, and the specific needs of tenants. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Housing Assistant, you'll be dealing with various stakeholders. Prepare examples of how you've effectively communicated in past roles, whether it's resolving conflicts or providing clear information to clients. This will demonstrate your ability to handle the diverse interactions required in this job.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in the role and how you would address them. Practising these scenarios can help you articulate your problem-solving skills and customer-focused approach.
✨Discuss Flexibility Openly
Since the role offers flexible working options, be prepared to discuss your preferences for home or hybrid working. Show that you're adaptable and willing to meet the needs of the team while also expressing your own working style. This will highlight your understanding of the work-life balance that East Lothian Council promotes.
