At a Glance
- Tasks: Be the friendly face of our business centres, handling enquiries and supporting daily operations.
- Company: Join a dynamic team at the largest Council Partnership in the UK.
- Benefits: Enjoy generous leave, pension contributions, and discounts on retail and leisure.
- Other info: Flexible working options and excellent career progression opportunities await you.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Good education, customer service skills, and proficiency in Microsoft Office required.
We are excited to be recruiting a Business Centre Receptionist to join our Property Services team! The role is part time at 15 hours per week, 7.5 hours per day, 2 days a week. In this varied and customer-focused role, you’ll support the daily operations of both the Fairfield Enterprise Centre and Mablethorpe Business Centre. You’ll be the first point of contact for tenants and visitors, providing a professional reception service, handling enquiries, and supporting the smooth running of the centres.
You’ll carry out a range of administrative tasks, including booking meeting rooms, raising invoices and purchase orders, maintaining accurate records, and supporting tenants with day-to-day requests. You’ll also help promote the centres to prospective users, provide tours, and ensure the facilities are safe, welcoming, and well-maintained.
To be successful:
- Good Standard of general education including Maths and English
- Confident in the use of Microsoft Office products
- Good customer service and facilities management skills
- Strong customer service and administrative skills
- The ability to work independently and as part of a team
- Great communication and organisational skills
If you are interested in having a confidential conversation about the role, please contact Lucy Keefe or Jade Furness on 01507 617779.
BENEFITS:
- Local Government Pension Scheme, 23.8% employer contribution
- Generous annual leave scheme + option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test voucher
- Flexible Working Policy
- Agile Working Policy*
- Car Mileage reimbursement*
- Long service recognition
- Excellent career progression and training opportunities
*Certain restrictions may apply.
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US:
Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership, the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovative areas of work.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website.
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/in person when suitable candidates apply which may be prior to the closing date.
Business Centre Receptionist in Louth employer: East Lindsey District Council
As a part of the South & East Lincolnshire Councils Partnership, we pride ourselves on being an excellent employer that values its employees through a supportive work culture and a commitment to professional development. With generous benefits such as a Local Government Pension Scheme, flexible working policies, and a focus on work-life balance, we ensure our team members thrive both personally and professionally in a welcoming environment at our Business Centres.
Contact Detail:
East Lindsey District Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Centre Receptionist in Louth
✨Tip Number 1
Get to know the company! Research Boston Borough Council and the South & East Lincolnshire Councils Partnership. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the first point of contact, think of scenarios where you might need to handle enquiries or support tenants. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s like to work in the Property Services team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more details about the role and the benefits we offer, which can help you prepare for any discussions.
We think you need these skills to ace Business Centre Receptionist in Louth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In your application, make sure to highlight your customer service experience. We want to see how you've handled enquiries and supported clients in the past, as this role is all about making a great first impression!
Be Organised and Detail-Oriented:Since you'll be managing bookings and maintaining records, it's crucial to demonstrate your organisational skills. Share examples of how you've kept things running smoothly in previous roles – we love a well-organised candidate!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention the skills and experiences that align with what we're looking for, like your proficiency in Microsoft Office and your ability to work both independently and as part of a team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at East Lindsey District Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Centre Receptionist. Familiarise yourself with the daily operations of both the Fairfield Enterprise Centre and Mablethorpe Business Centre. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled enquiries or resolved issues effectively. This will demonstrate your ability to provide a professional reception service and support tenants with their requests.
✨Brush Up on Your Admin Skills
The job involves various administrative tasks like booking meeting rooms and maintaining records. Be ready to talk about your experience with Microsoft Office products and any relevant administrative duties you've performed in the past. Highlighting your organisational skills will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of tenants you’ll be working with, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
