Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Safeguarding Team with admin tasks, data input, and meeting arrangements.
- Company: Join East Lancashire Hospitals NHS Trust, a leading healthcare provider serving over 600,000 people.
- Benefits: Enjoy a supportive work environment with opportunities for professional development and training.
- Why this job: Make a real impact in safeguarding while gaining valuable experience in a dynamic team.
- Qualifications: GCSE English & Maths C/Level 4 or above; previous admin experience required.
- Other info: Ideal for those passionate about healthcare and making a difference in the community.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Senior Business Support Officer, Burnley
col-narrow-left
Client:
East Lancashire Hospitals NHS Trust
Location:
Burnley, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
c600af1c3479
Job Views:
3
Posted:
12.07.2025
Expiry Date:
26.08.2025
col-wide
Job Description:
Job overview
The post holder will be based within the Trust Safeguarding Team. The role will provide administrative support to the Safeguarding Team. This will include answering the duty phone and taking messages, inputting data onto SharePoint and the Safeguarding Team dashboard, arranging and minuting of multi-agency meetings and providing updates by inputting and extracting data onto electronic patient records in regard to safeguarding. The role will be supported by the Business Support Manager within the team.
Main duties of the job
To support the Safeguarding Team in answering duty calls and taking messages for the duty Safeguarding Practitioner.
To support in the administrative process of Deprivation of Liberty Safeguards (DoLS).
To support in the organisation of Safeguarding Training, Safeguarding Supervision and Safeguarding Champion events.
Assist in the maintenance of the Safeguarding Team dashboard, including inputting training data, number of referrals and safeguarding activity.
To support in the formatting of Safeguarding Policies and Procedures.
Providing updates by inputting and extracting data and any other necessary amendments to electronic patient records in regard to safeguarding.
To support in the arrangement of multi-agency meetings, including invites, room bookings and to take and produce minutes/notes of meetings/agendas as required by the Safeguarding Team in a timely manner.
To assist with the child death notification process by maintaining records and information sharing with safeguarding practitioners. To support the safeguarding practitioners and wider MDT in following child death procedures, including arranging child death review meetings, taking minutes and compiling health information as requested.
To support and deputise as required for the Business Support Manager in the management of the business administration within the team, including arrangements and minuting of the Safeguarding Committee.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Detailed job description and main responsibilities
To support the Safeguarding Team in answering duty calls and taking messages for the duty Safeguarding Practitioner.
To support in the administrative process of Deprivation of Liberty Safeguards (DoLS) by recording the applications on the Safeguarding Team SharePoint database and emailing a copy of the DoLS to the relevant Local Authority.
To support in the organisation of Safeguarding Training, Safeguarding Supervision and Safeguarding Champion events, including organising room bookings, inputting of registers, inputting of evaluation forms data and photocopying of any training resources.
Assist in the maintenance of the Safeguarding Team dashboard, including inputting training data, number of referrals and safeguarding activity.
To support in the formatting of Safeguarding Policies and Procedures.
Providing updates by inputting and extracting data and any other necessary amendments to electronic patient records in regard to safeguarding.
To support in the arrangement of multi-agency meetings, including invites, room bookings and to take and produce minutes/notes of meetings/agendas as required by the Safeguarding Team in a timely manner.
To assist with the child death notification process by maintaining records and information sharing with safeguarding practitioners. To support the safeguarding practitioners and wider MDT in following child death procedures, including arranging child death review meetings, taking minutes and compiling health information as requested.
To support and deputise as required for the Business Support Manager in the management of the business administration within the team, including arrangements and minuting of the Safeguarding Committee.
To always maintain effective professional communication, both by telephone and in person, internal and external to the Trust including staff, patients, visitors and external professionals.
Demonstrate the ability to work in a team and be supportive of team members.
Good telephone manner and ability to record accurate messages.
Proven ability to take on board new ideas and ways of working.
Demonstrate awareness of confidentiality issues.
Proven clear and accurate written and verbal communication skills.
To effectively manage information requests from external agencies, including Police, Local Authority and partner agencies in regard to safeguarding by researching appropriate information via relevant systems and disseminating to professionals as per Trust policies/procedures.
Person specification
Qualifications
- GCSE English & Maths C/Level 4 or above or equivalent qualification
Experience
- Previous administration experience.
- Experience of taking notes/minutes at meetings.
- Experience of dealing with anxious and emotional callers.
- Previous experience of data inputting over an extensive period.
Knowledge
- Able to present relevant information in a concise format.
- Able to engage effectively in dialogue with individuals at all levels.
- Ability to produce accurate documentation.
- IT literate
- Proven ability to work on own initiative without close supervision, whilst working as part of an integrated team.
- Previous experience of working within a safeguarding environment.
#J-18808-Ljbffr
Senior Business Support Officer employer: East Lancashire Hospitals NHS Trust
Contact Detail:
East Lancashire Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer
✨Tip Number 1
Familiarise yourself with the Safeguarding policies and procedures relevant to the NHS. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of East Lancashire Hospitals NHS Trust. They can provide insights into the team culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during the interview. Think about how you would handle sensitive situations, especially those involving safeguarding, as this is a key aspect of the role.
✨Tip Number 4
Showcase your IT skills, particularly with SharePoint and data management systems. Being able to discuss your experience with these tools will set you apart from other candidates.
We think you need these skills to ace Senior Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Senior Business Support Officer role. Emphasise your administrative experience, data inputting skills, and any previous work in safeguarding environments.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of the Safeguarding Team's needs and how your background makes you a suitable candidate for supporting their administrative processes.
Highlight Relevant Experience: In your application, focus on experiences that demonstrate your ability to handle sensitive information, manage multi-agency meetings, and maintain effective communication. Use specific examples to illustrate your skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at East Lancashire Hospitals NHS Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Business Support Officer, especially those related to safeguarding. Familiarise yourself with the key tasks mentioned in the job description, such as data inputting and minute-taking, so you can confidently discuss your relevant experience.
✨Demonstrate Your Communication Skills
Since the role involves effective communication with various stakeholders, be prepared to showcase your verbal and written communication skills. You might be asked to provide examples of how you've handled difficult conversations or taken accurate minutes in previous roles.
✨Showcase Your Teamwork Abilities
The position requires working closely with the Safeguarding Team and other professionals. Be ready to discuss instances where you've successfully collaborated with others, highlighting your ability to support team members and contribute positively to group dynamics.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations, particularly in a safeguarding context. Think of examples from your past experiences where you managed challenging scenarios effectively, demonstrating your understanding of confidentiality and professionalism.
