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- Tasks: Join us as a Payroll and Pensions Officer, managing payroll for 20,000 employees.
- Company: Be part of a progressive NHS partnership improving health services in Lancashire and South Cumbria.
- Benefits: Enjoy a supportive work environment with opportunities for skill development and career growth.
- Why this job: Make a real impact on healthcare while working in a friendly, collaborative team.
- Qualifications: Strong admin skills, attention to detail, and knowledge of payroll systems are essential.
- Other info: Contact Gillian for informal visits or more details about this exciting opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Would you like the opportunity to join a progressive and forward-thinking Payroll and Pensions service? Our friendly and thriving Employee Business Services currently has 6 clients, providing a high-quality payroll and pension service to approximately 20,000 employees. This involves producing over 300,000 payslips annually with an accuracy rate of 99%. We are seeking a Payroll and Pensions Officer who is passionate about delivering excellent customer service, has an excellent telephone manner, and possesses strong administrative and IT skills. The ideal candidate will demonstrate attention to detail, enthusiasm for service improvement, and knowledge of the ESR system, Agenda for Change, and NHS Pension scheme. The role requires working under pressure and meeting strict deadlines. The responsibilities include inputting pay-affecting data into the National ESR Payroll system, performing calculations such as PAYE, National Insurance, SMP, and SSP, and ensuring accuracy and compliance with deadlines. The role also involves advising employees, taking recovery actions based on individual circumstances, and making correct entries for statutory deductions. Our partnership brings together five NHS provider Trusts with the Integrated Care Board (ICB) in Lancashire and South Cumbria, aiming to improve health and healthcare services, reduce inequalities, and enhance patient and community outcomes. The organizations involved are Blackpool Teaching Hospital NHS Foundation Trust, East Lancashire Hospitals NHS Trust, Lancashire & South Cumbria NHS Foundation Trust, Lancashire Teaching Hospitals NHS Foundation Trust, and University Hospitals of Morecambe Bay NHS Foundation Trust. This collaboration focuses on sharing skills, best practices, pooling resources, and standardizing processes to reduce duplication, under the umbrella of One LSC, hosted by East Lancashire Hospitals NHS Trust, which will be the employer. This is an exciting opportunity to join a new system-wide initiative focused on better outcomes for patients and staff. For further details or informal visits, contact: Name: Gillian Massey Job title: Deputy Head of Employee Services Email: gillian.massey@lthtr.nhs.uk Telephone: 07523945081 #J-18808-Ljbffr
Payroll and Pension Officer employer: East Lancashire Hospitals NHS Trust
Contact Detail:
East Lancashire Hospitals NHS Trust Recruiting Team
gillian.massey@lthtr.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and Pension Officer
✨Tip Number 1
Familiarise yourself with the ESR system and NHS Pension scheme before your interview. Understanding these systems will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Prepare to discuss specific examples of how you've delivered excellent customer service in previous roles. This will show that you have the right attitude and skills for the position.
✨Tip Number 3
Practice your telephone manner by conducting mock calls with friends or family. Since communication is key in this role, being articulate and professional over the phone will set you apart.
✨Tip Number 4
Research the organisations involved in this partnership. Knowing their goals and values will help you align your answers during the interview and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Payroll and Pension Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Payroll and Pensions Officer position. Tailor your application to highlight your relevant experience and how it aligns with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in payroll processing, pension schemes, or customer service. Use specific examples to demonstrate your attention to detail and ability to work under pressure.
Showcase IT Skills: Since the role requires strong IT skills, mention any relevant software or systems you are familiar with, particularly the ESR system. If you have experience with payroll software or data management tools, be sure to include that.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the organisation. Mention your passion for delivering excellent customer service and your commitment to improving processes.
How to prepare for a job interview at East Lancashire Hospitals NHS Trust
✨Know Your Numbers
Brush up on your knowledge of payroll calculations, including PAYE, National Insurance, SMP, and SSP. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Demonstrate Attention to Detail
Prepare examples from your past experiences where your attention to detail made a significant impact. This is crucial in payroll processing, so be ready to highlight how you ensure accuracy in your work.
✨Familiarise Yourself with Relevant Systems
If you have experience with the ESR system or similar payroll software, make sure to mention it. If not, do some research to understand its functionalities, as this will demonstrate your initiative and willingness to learn.
✨Showcase Your Customer Service Skills
Since the role involves advising employees, prepare to discuss how you've handled customer service situations in the past. Highlight your excellent telephone manner and any specific instances where you resolved issues effectively.
