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For Companies At a Glance
- Tasks: Provide IT support for staff and students, enhancing their overall experience.
- Company: Leading educational institution with a focus on technology and support.
- Benefits: Supportive environment, developmental opportunities, and temporary role.
- Why this job: Join a progressive team and make a difference in education.
- Qualifications: Experience in IT support and a passion for helping others.
- Other info: Great opportunity for growth in the education sector.
The predicted salary is between 30000 - 42000 £ per year.
A leading educational institution is seeking an IT Support Technician to join their Technology Team at the Folkestone Campus. The successful candidate will provide operational support for all College IT systems, assist staff and students, and enhance the overall user experience. This temporary position offers a supportive environment and developmental opportunities, making it an ideal role for anyone looking to contribute to a progressive team in the education sector.
Multi-Site IT Support Technician - Frontline Tech Help in Folkestone employer: East Kent College
Contact Detail:
East Kent College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site IT Support Technician - Frontline Tech Help in Folkestone
✨Tip Number 1
Network like a pro! Reach out to current employees at the institution or similar organisations on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to demonstrate our problem-solving skills and how we handle tech issues under pressure.
✨Tip Number 3
Show off your passion for education technology! During interviews, let’s share examples of how we've improved user experiences in past roles. It’ll show that we’re not just tech-savvy but also care about the end-users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Multi-Site IT Support Technician - Frontline Tech Help in Folkestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and showcases your skills in enhancing user experience. We want to see how you can contribute to our team, so don’t hold back on those tech achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting staff and students in an educational setting. We love seeing enthusiasm for the role, so let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at East Kent College
✨Know Your Tech Inside Out
Make sure you’re familiar with the IT systems used in educational settings. Brush up on common software and hardware issues that staff and students might face, as well as solutions you can offer. This will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
As an IT Support Technician, you'll need to explain technical issues in a way that everyone can understand. Prepare examples of how you've successfully communicated complex tech concepts to non-technical users. This will highlight your ability to enhance the overall user experience.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your critical thinking and troubleshooting abilities in action.
✨Research the Institution
Take some time to learn about the college’s mission, values, and the technology they use. Understanding their environment will allow you to tailor your responses and show genuine interest in contributing to their progressive team.
