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- Tasks: Lead a team to manage Housing Benefits, Council Tax, and Business Rates effectively.
- Company: Local government council in Hertford with a commitment to community service.
- Benefits: Generous leave benefits and a hybrid working environment for work-life balance.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: 5+ years of management experience in Revenues and Benefits required.
- Other info: Join a supportive team focused on enhancing customer service and compliance.
The predicted salary is between 36000 - 60000 £ per year.
A local government council in Hertford seeks an experienced Assistant Manager to oversee the administration of Housing Benefits, Council Tax, and Business Rates. This pivotal role focuses on team management, ensuring service delivery aligns with legislation, and enhancing customer service.
Candidates should have at least 5 years of management experience in Revenues and Benefits, a strong understanding of relevant legislation, and excellent communication skills.
The position offers a blended working environment with generous leave benefits.
Assistant Manager, Systems, Support & Control – Hybrid in Hertford employer: East Hertfordshire District Council
Contact Detail:
East Hertfordshire District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Systems, Support & Control – Hybrid in Hertford
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or related fields. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on relevant legislation. We want you to show off your knowledge of Housing Benefits, Council Tax, and Business Rates – it’ll impress the hiring team!
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or family member. This will help you articulate your management experience and customer service strategies clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Assistant Manager, Systems, Support & Control – Hybrid in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in Revenues and Benefits. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Manager role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at East Hertfordshire District Council
✨Know Your Legislation
Make sure you brush up on the relevant legislation surrounding Housing Benefits, Council Tax, and Business Rates. Being able to discuss specific laws and how they impact service delivery will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Management Experience
With at least 5 years of management experience required, be ready to share specific examples of how you've successfully led teams in the past. Highlight your approach to team management and how you’ve improved service delivery in previous roles.
✨Emphasise Customer Service Skills
This role is all about enhancing customer service, so prepare to discuss how you've handled customer interactions in the past. Think of scenarios where you resolved issues or improved processes to better serve clients.
✨Prepare for Hybrid Work Questions
Since this position offers a hybrid working environment, be ready to talk about your experience with remote work. Discuss how you maintain team cohesion and productivity when working from home, as well as any tools or strategies you use to stay connected.
