East End Homes Ltd. is seeking a Housing Customer Support Officer on a 12-month fixed-term contract. Based at our head office with regular trips to local housing centres, you will be the welcoming face for residents handling queries via phone, email or in person.
You will raise repair requests, help with rent payments, issue parking permits and fobs, and manage your caseload. Strong IT skills and a collaborative approach are essential to keep databases accurate and residents satisfied.
Housing Customer Support Officer (12m FTC) employer: East End Homes Ltd.
East End Homes Ltd. is an excellent employer that prioritises a supportive work culture and offers meaningful opportunities for professional growth. As a Frontline Estates Officer, you will play a vital role in enhancing community safety and tenant satisfaction while enjoying the benefits of working in a collaborative environment across diverse local sites.