At a Glance
- Tasks: Lead a vibrant team to deliver top-notch service in a bustling pub environment.
- Company: The East Dulwich Tavern, a beloved local pub known for its great atmosphere.
- Benefits: Competitive pay, discounts across venues, and exciting team events.
- Other info: Opportunities for career growth and a fun, supportive team culture.
- Why this job: Be the face of a popular pub and create unforgettable experiences for customers.
- Qualifications: Experience in pubs and a passion for excellent customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
The East Dulwich Tavern is a fantastic grand pub in East Dulwich, a real cornerstone of the area, set across 2 large floors.
Known for our Sunday roasts, sports & casual but top notch service, we're currently looking for a talented and driven Supervisor, with experience in working in great pubs to join our awesome team.
Do you love being the face of a busy pub, working with and guiding the bar & floor team to deliver excellent service?
Can you skillfully liaise with a strong kitchen team to deliver a great customer experience?
Do you thrive under pressure & enjoy working within a management team determined to create one of the best pubs in London?
What's it all about
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
- Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
- Able to deal with customer & team queries quickly and professionally, problem solving with a real can do attitude
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
- Able to support the Management team and follow the direction set out in order to deliver goals
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers
What's in it for me
- Competitive rate per hour + tronc
- Training and development
- Career progression and promotion opportunities with regular new openings within the company
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- Team trips, regular incentives and socials - a fun, family atmosphere
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you canearn up to £1000per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
• End-of-Year Annual Staff Party & Prize draws!
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Supervisor employer: East Dulwich Tavern
Urban Pubs & Bars is an exceptional employer, offering a vibrant and family-oriented work culture at the heart of East Dulwich. With clear pathways for career advancement, competitive pay, and a host of benefits including generous discounts and regular team socials, employees are encouraged to grow and thrive in a supportive environment. Join us in a lively atmosphere where your passion for food and community can flourish, making every day at work a rewarding experience.
