Repairs Service Manager

Repairs Service Manager

Harrow Full-Time 44000 - 51000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch housing repairs and maintenance services.
  • Company: Join East Devon District Council, a Gold Investors in People organisation committed to community well-being.
  • Benefits: Enjoy hybrid working, flexible hours, and a range of health and wellbeing perks.
  • Why this job: Be part of a transformative journey in council housing, making a real impact on local communities.
  • Qualifications: Relevant management qualification and experience in housing services required.
  • Other info: Informal discussions available; apply by 3rd August 2025.

The predicted salary is between 44000 - 51000 £ per year.

£50,788 to £57,766 per annum

Permanent, full time x 37 hours

Based at Honiton with hybrid working and a range of flexible working options

Be part of our transformation

East Devon’s Housing Service has made significant progress in recent years, transforming the way we support our tenants and communities. With improved outcomes, strong regulatory feedback and recognition from our peers, we've laid down solid foundations. Now, we’re entering an exciting new phase – one focused on raising standards even further, embracing innovation and growing our impact.

Join us at this key moment and be part of shaping the future of council housing in East Devon as we build a new management structure within our Property & Asset team.

Team East Devon – more than just a job

Our Property & Asset Service is made up of skilled professionals from diverse backgrounds who bring energy and expertise to their roles every day. We’re united by one goal: delivering for our residents.

In this role you will play an important role in supporting our Corporate Lead for Property & Asset to shape the delivery of an efficient, high-quality, customer focused housing repairs and maintenance service across East Devon District Council’s housing stock. This includes responsive repairs, cyclical maintenance, and contractor management, ensuring compliance with legal, regulatory, and health and safety requirements.

We’ll need you to have a relevant professional or management qualification together with a formal qualification in a building related subject or demonstrable equivalent experience. A knowledge of general management of a housing service and a good understanding of housing policy and legislation together with experience of delivering a high-quality customer service.

About us

Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.

Apply

To apply online, please visit www.eastdevon.gov.uk/jobs. For an informal discussion, please contact Andy King, Assistant Director, Housing Regulated Services by email Andrew.King@eastdevon.gov.uk

Closing date: Midnight on Sunday, 3rd August 2025 with interviews planned for week commencing 11th August 2025.

Repairs Service Manager employer: EAST DEVON DISTRICT COUNCIL

East Devon District Council is an exceptional employer, offering a supportive and dynamic work environment for the Repairs Service Manager role. With a strong commitment to employee wellbeing, flexible working options, and a focus on professional development, you will be part of a Gold Investors in People organisation that values collaboration and innovation. Join us in shaping the future of council housing while enjoying a fulfilling career in a community-oriented setting.
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Contact Detail:

EAST DEVON DISTRICT COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Repairs Service Manager

✨Tip Number 1

Familiarise yourself with East Devon District Council's recent initiatives and achievements in housing services. This knowledge will not only help you understand their goals but also allow you to demonstrate how your experience aligns with their vision during discussions.

✨Tip Number 2

Network with current or former employees of the Property & Asset Service. Engaging with them can provide valuable insights into the team culture and expectations, which you can leverage to tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your ability to manage housing repairs and maintenance effectively. Highlighting your successes in similar roles will help you stand out as a candidate who can deliver high-quality customer service.

✨Tip Number 4

Stay updated on current housing policies and legislation relevant to the role. Being well-versed in these areas will demonstrate your commitment to compliance and your proactive approach to managing a housing service.

We think you need these skills to ace Repairs Service Manager

Project Management
Customer Service Excellence
Knowledge of Housing Policy and Legislation
Contractor Management
Health and Safety Compliance
Building Management Qualifications
Team Leadership
Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Strategic Planning
Performance Monitoring
Stakeholder Engagement

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Repairs Service Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Qualifications: Make sure to emphasise any relevant professional or management qualifications you possess, especially those related to building or housing services. Clearly outline your experience in delivering high-quality customer service and managing housing repairs.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about this role and how you can contribute to the transformation of East Devon’s Housing Service. Use specific examples from your past experiences.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at EAST DEVON DISTRICT COUNCIL

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Repairs Service Manager. Familiarise yourself with the key aspects of housing repairs, maintenance services, and contractor management. This will help you demonstrate your knowledge during the interview.

✨Showcase Relevant Experience

Prepare to discuss your previous experience in managing housing services or similar roles. Highlight specific examples where you've delivered high-quality customer service and ensured compliance with regulations. This will show that you have the practical skills needed for the job.

✨Emphasise Teamwork and Collaboration

Since the role involves working within a diverse team, be ready to talk about your ability to collaborate effectively. Share examples of how you've worked with others to achieve common goals, especially in a housing or community-focused context.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the future direction of the Property & Asset team or how they measure success in their housing services. This shows your genuine interest in the role and the organisation.

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