At a Glance
- Tasks: As a Host, you'll welcome guests and ensure a vibrant dining experience.
- Company: Join East Coast Concepts, known for its lively Neighbourhood brand and global-inspired menu.
- Benefits: Enjoy 50% off food, mental health support, and extra leave after milestones.
- Other info: This is a part-time, entry-level role perfect for students looking to gain experience.
- Why this job: Be part of a fun, energetic team in a trendy restaurant that transforms into a party at night!
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude.
Host - East Coast Concepts - Leeds, West Yorkshire
Location: Leeds, West Yorkshire, United Kingdom
Employment Type: Part-time, Permanent
Salary: £10.85 to £12.71 per hour
About East Coast Concepts
At East Coast Concepts, we pride ourselves on delivering outstanding dining experiences that keep our customers coming back. Our success is built on a warm, welcoming atmosphere, and as a Host, you will be the first friendly face our guests see. We are looking for enthusiastic individuals who are passionate about hospitality and enjoy creating memorable guest experiences.
Role Overview
As a Host in our Leeds venue, you will play a vital role in ensuring our guests feel valued and well looked after from the moment they arrive. This part‑time, permanent position offers a competitive salary and the opportunity to be part of a dynamic team within the Catering & Hospitality industry.
Key Responsibilities
- Warmly greeting guests upon arrival and managing waiting lists efficiently
- Coordinating bookings and seating arrangements to optimise the dining experience
- Providing accurate information about menus, specials, and promotions
- Handling guest enquiries and resolving any issues promptly and professionally
- Maintaining a clean and organised reception and waiting area
- Collaborating closely with front‑of‑house and kitchen teams to ensure smooth service flow
- Supporting health and safety and hygiene standards in line with company policies
Qualifications & Skills
- Previous experience in a Host or front‑of‑house role within Catering & Hospitality is desirable
- Excellent communication and interpersonal skills with a friendly, approachable manner
- Strong organisational skills and the ability to multitask in a busy environment
- Ability to remain calm under pressure and deliver exceptional customer service
- Basic IT skills for managing bookings and seating plans
- Flexibility to work evenings, weekends, and bank holidays as required
- A genuine passion for hospitality and creating a welcoming atmosphere for guests
What We Offer
- Competitive hourly pay between £10.85 and £12.71, reflecting your skills and experience
- Part‑time, permanent role providing stability and a great work‑life balance
- Training and development opportunities to support your career growth in hospitality
- A friendly and inclusive team environment where your contributions are valued
- Employee discounts and special offers across East Coast Concepts venues
- Supportive management committed to your success and wellbeing
Host in Leeds employer: East Coast Concepts
At East Coast Concepts, we pride ourselves on being an exceptional employer, offering a vibrant work culture that reflects our New York-inspired dining experience. With benefits like a 50% discount on food, access to mental health support, and generous leave policies, we prioritise the wellbeing and growth of our employees. Join us in Keighley, where you can thrive in a dynamic environment that values creativity and community.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Leeds
✨Tip Number 1
Familiarise yourself with East Coast Concepts and their Neighbourhood brand. Understanding their vibe and values will help you connect better during any interviews or conversations, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Engage with their social media platforms. Commenting on posts or sharing your thoughts about their menu or events can help you stand out and demonstrate your enthusiasm for the role and the brand.
✨Tip Number 3
Network with current or former employees if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Host, which can give you an edge in your application process.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of examples from past experiences where you've excelled in hospitality or teamwork, as these are crucial for a Host role and will likely come up in discussions.
We think you need these skills to ace Host in Leeds
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Host at East Coast Concepts. Familiarise yourself with their brand and values to tailor your application accordingly.
Craft a Personalised CV:Highlight relevant experience in hospitality or customer service. Use specific examples that demonstrate your skills in communication, organisation, and teamwork, which are crucial for a Host role.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at East Coast Concepts and how your personality aligns with their vibrant dining atmosphere.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at East Coast Concepts
✨Know the Brand
Familiarise yourself with East Coast Concepts and their Neighbourhood brand. Understand their vibe, menu, and what makes them unique. This will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your People Skills
As a Host, you'll be the first point of contact for guests. Highlight your communication skills and ability to create a welcoming atmosphere. Share examples from past experiences where you've excelled in customer service.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy night or dealing with difficult customers. Think through your responses in advance to show you're ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company culture and growth opportunities. Inquire about team dynamics or how they support employee wellbeing, which aligns with their values.
