At a Glance
- Tasks: Welcome guests and create a vibrant dining experience at our trendy restaurant and bar.
- Company: Join Neighbourhood, part of East Coast Concepts, known for its lively atmosphere.
- Benefits: Enjoy 50% off food, tips, mental health support, and extra annual leave after 3 years.
- Other info: Flexible part-time hours in a dynamic environment with opportunities for growth.
- Why this job: Be part of a fun team and help create unforgettable dining and nightlife experiences.
- Qualifications: No prior experience needed, just a passion for hospitality and great customer service.
Host - East Coast Concepts, Liverpool
Host - Part-time, Permanent
Location: Liverpool, UK
Salary: £10.85 to £12.71 per hour
About East Coast Concepts
At East Coast Concepts, we pride ourselves on delivering exceptional dining experiences. Our team is the heart of our success, and we are dedicated to providing a welcoming environment both for our guests and our staff. We are currently seeking a friendly and organised Host to join our vibrant team in Liverpool.
Role Overview
As a Host, you will be the first point of contact for our guests, setting the tone for their entire visit. This part‑time, permanent position is crucial to ensuring smooth front‑of‑house operations and creating a warm, inviting atmosphere. Your role will contribute directly to the positive reputation and continued success of East Coast Concepts.
Key Responsibilities
- Greet and welcome guests promptly and courteously upon arrival.
- Manage reservations and seating arrangements efficiently to optimise flow and minimise wait times.
- Maintain an organised and tidy reception and waiting area.
- Assist with answering phone calls, taking bookings, and responding to guest enquiries.
- Coordinate with front‑of‑house and kitchen teams to ensure seamless service delivery.
- Handle guest feedback with professionalism and elevate issues where necessary.
- Support the team during busy periods by assisting with general front‑of‑house duties as required.
Qualifications & Skills
- Previous experience in a customer‑facing role within catering, hospitality or similar industries is preferred.
- Excellent interpersonal and communication skills with a friendly and approachable manner.
- Strong organisational skills and ability to multitask effectively.
- Ability to stay calm and professional in busy or challenging situations.
- Basic IT skills to manage bookings and reservation systems.
- Reliable and punctual with a strong work ethic.
- A passion for delivering excellent customer service and creating memorable guest experiences.
Benefits
- Competitive hourly rate of £10.85 to £12.71, reflecting your skills and contribution.
- Permanent, part‑time role offering flexibility and work‑life balance.
- Opportunity to work within a supportive and friendly team environment.
- Training and development to help you grow within the hospitality industry.
- Employee discounts on food and beverage.
How to Apply
If you are enthusiastic, personable, and ready to play a key role in our team, we would love to hear from you. Please submit your CV and a brief cover letter explaining why you would be a great fit for the Host position at East Coast Concepts.
Host in Liverpool employer: East Coast Concepts
At Neighbourhood, part of East Coast Concepts, we pride ourselves on creating a vibrant and inclusive work environment that reflects the dynamic spirit of our New York-inspired restaurant and bar. With generous employee benefits such as a 50% discount on food, access to mental health support, and additional leave for long-serving staff, we are committed to fostering your personal and professional growth while ensuring you enjoy a rewarding experience in the heart of Liverpool's nightlife.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Liverpool
✨Tip Number 1
Get to know the vibe of Neighbourhood! Before your interview, check out their social media and website to understand their style and offerings. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your hospitality skills! Think about how you would welcome guests and handle different situations. Role-playing with a friend can help you feel more confident and prepared for any scenario that might come up during your interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at Neighbourhood. They might share valuable insights that could give you an edge during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the East Coast Concepts family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Host in Liverpool
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and passion for hospitality.
Tailor Your Application:Make sure to customise your application for the Host role at Neighbourhood. Highlight any relevant experience or skills that match what we’re looking for, especially in vibrant dining and nightlife!
Show Enthusiasm:We love seeing candidates who are genuinely excited about joining our team. Use your application to express why you’re keen on working with us and what you can bring to the Neighbourhood vibe!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at East Coast Concepts
✨Know the Brand
Before your interview, take some time to research Neighbourhood and East Coast Concepts. Understand their vibe, menu offerings, and what makes them stand out in the hospitality scene. This will help you show genuine interest and align your answers with their values.
✨Showcase Your Personality
As a Host, your personality is key! Be ready to demonstrate your friendly and welcoming nature during the interview. Practice how you would greet guests and handle different scenarios, as this will give the interviewers a taste of what you can bring to the team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle busy environments. Think of examples from past experiences where you successfully managed stress or resolved conflicts. This will show that you can thrive in a vibrant dining atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
