At a Glance
- Tasks: Lead daily operations and ensure top-notch customer service.
- Company: Join a vibrant team at East Coast Concepts in Hale.
- Benefits: Enjoy a competitive salary, career growth, and employee discounts.
- Other info: Flexible schedule with opportunities for training and advancement.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Experience in hospitality, strong leadership, and problem-solving skills required.
The predicted salary is between 32000 - 34000 £ per year.
East Coast Concepts is looking for a dedicated Duty Manager to join our team in Hale.
Base Pay Range
Salary: £32,000 to £34,000 per annum
Job Type: Full-time, Permanent
Responsibilities
- Oversee daily operations and manage staff on duty
- Ensure excellent customer service and satisfaction
- Handle customer inquiries and complaints effectively
- Monitor inventory levels and order supplies as needed
- Create staff schedules and assign duties
- Maintain a clean and organized work environment
- Adhere to health and safety regulations
- Assist in recruitment, training, and performance evaluation of staff
- Collaborate with other departments to enhance overall operations
Qualifications
- Previous experience in a similar role within the Catering & Hospitality industry
- Strong leadership and communication skills
- Excellent problem-solving abilities
- Ability to work well under pressure
- Knowledge of health and safety regulations
- Proficiency in basic computer applications
- Flexible schedule, including weekends and holidays
- Relevant qualifications or certifications are a plus
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Training and development programs
- Employee discounts on our services
- Paid time off and sick leave
- Positive and inclusive work environment
Seniority Level: Mid‐Senior level
Employment Type: Full‐time
Job Function: Management and Manufacturing
Industry: Restaurants
Location: Hale, England, United Kingdom
To apply, contact East Coast Concepts. Join our team and take the next step in your career as a Duty Manager.
Duty Manager in Hale employer: East Coast Concepts
At Victors, we pride ourselves on being an exceptional employer that values passion and dedication to guest experiences. Our vibrant work culture fosters personal and professional growth, offering unique benefits such as a generous discount on food, mental health support, and additional leave for long-serving employees. Join us in creating memorable dining experiences while enjoying a supportive environment that encourages accountability and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Hale
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like East Coast Concepts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to East Coast Concepts
Don't be shy about reaching out to East Coast Concepts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Hale
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about East Coast Concepts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at East Coast Concepts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
