Community Matron in Great Yarmouth

Welcome to Great Yarmouth and Gorleston Primary Care Home (PCH) teams. We are seeking 2 Registered Nurses (Adult) with experience of supporting patients with long term chronic disease management to join our team. Applicants should be enthusiastic, flexible, highly motivated and committed to the delivery of excellent patient care. Experience at Band 6; clinical examination skills; experience of multidisciplinary / integrated working to support patients with long term condition; experience of case management and experience of line management would be advantageous. A Health Coaching qualification is desirable, but training will be provided if required. The successful candidate will have Non medical (v300) independent and supplementary prescribing qualification or confirm willingness to complete. This post is 80% clinically facing. The PCH team provides community services 7 days per week 07:00-20:30 hours. The core shift is 08:30-16:30. Weekend and bank holiday working on a rotational basis as part of the Band 7 leadership role. The post is offered up to 37.5 hours per week. We are able to support flexible working arrangements and other shift patterns would be considered. Applications are welcome from staff who will be new to Community Healthcare, and a full induction will be provided. We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

Main duties of the job:

• As a core member of the PCH leadership team, the Community Matron will ensure PCH patients with complex needs and those in crisis are treated effectively by providing independent specialist nursing input and clinical advice to patients and staff.
• Lead on admission prevention, promote well-being and reduce demand on Primary Care and ECCH specialist services.
• Support admission avoidance by being part of a rota to work alongside the Acute Hospital "Front Door" team to identify patients who can be safely managed within their own home.
• Support the Unscheduled Care Coordination hub, which reviews the ambulance waiting stack to identify patients that can be managed within an alternative Community provider.
• Provide clinical leadership within the Primary Care Homes and support integrated working across the Primary Care Homes.
• Have direct line management responsibility for a number of clinical staff.

About us:

ECCH is a well-established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits. We are a social enterprise and staff-owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future. At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

The PCH is a multidisciplinary team delivering health care to local communities. The combined skills of the team mean they are able to respond to the changing needs of patients and support those who may previously have been admitted to hospital to remain at home. You will become an active member within this team of clinicians.

Job responsibilities:

• Contribute to, support and promote ECCH's strategic direction, values and culture in relation to proactive and reactive services.
• Discuss all treatment options with sensitivity, knowledge and expertise and act as a patient advocate when appropriate.
• Offer a supportive service to patients and their carers from diagnosis through all stages of the disease process.
• Understand and support the achievement of ECCH business plan objectives and performance targets.
• Supervise other health and social care professionals in the delivery of proactive health promotion.
• Identify the potential for service developments, risk and deficits and inform line manager making recommendations based on specialist knowledge.
• Provide leadership and management of locality nursing teams with identified lines of responsibility.
• Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered.
• To provide clinical leadership within the Primary Care Home Team/s and the wider integrated Community Care teams.
• Assist with the implementation of pathways and guidelines to support health care professionals.
• Develop systems to monitor, evaluate and audit service quality.
• Effectively communicate at all levels of the organisation.
• Maintain a high level of performance and be goal and outcome focused.
• Monitor and maintain standards / provide benchmarking data.
• Participate in teaching and clinical supervision with nursing teams.
• Provide patients, families and carers with tailored education programmes, advice and support.
• Be responsible for participating and maintaining a learning environment.

My Accountability, My Responsibility:

• Take responsibility for your own personal and professional development; maintain competence, knowledge and skills commensurate with role.
• Work across Health, Social Care, Voluntary and other health providers to identify a defined group of patients with complex needs.
• Critically analyse complex clinical data and information to inform diagnosis.
• Maintain Key Worker responsibility for the patient when admitted to any inpatient facility.
• Provide individualised care plans for patients with Long Term Conditions.
• Analyse complex patient situations establishing a therapeutic relationship.
• Use assessment tools/skills to ensure appropriate levels of nursing or therapeutic intervention.
• Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and professional competence.
• Maintain legible, accurate and contemporaneous patient records.
• Assist with the investigations of complaints and participate in the risk management process.
• Contribute to the clinical governance agenda through participation in clinical risk assessment and management.

Respect Our Resources: People, Time and Money:

• Take responsibility for the cost-effective management and use of resources.
• Analyse, interpret, compare and contrast complex information.
• Contribute to the ongoing review of the wound care formulary and guidelines.
• Evaluate the impact of training programmes for patients and carers.

Work Together, Achieve Together:

• Using advanced generalist clinical skills to evaluate the delivery of care.
• Be an integral member of the primary care network team.
• Demonstrate responsibility and accountability for the clinical caseload.
• Work with partners in Primary and Social care to develop a model of care.
• Negotiate and agree with the patient, carers and other healthcare professionals.
• Work in partnership with the patients to empower them to make informed choices about their healthcare.
• Establish local networks in partnership with other health and social professionals/agencies.

Person Specification:

• Ability to embrace our Culture, Values and Signature Behaviours.
• Commitment to lifelong learning.
• Flexible team-orientated approach to work.
• Willingness and ability to work across different sites.
• The ability to travel across the community.
• Passion and enthusiasm to deliver person-centred care.
• Self-motivated and solution-focused.

Experience:

• Extensive clinical experience from a range of settings including secondary and community care.
• Experience of case management.
• Experience of long term/chronic disease management.
• Evidence of experience of partnership working with other care agencies.
• Experience of team leadership.
• Experience of working within primary care.
• Experience of complaint investigation.
• Experience of facilitating clinical supervision.
• Experience of audit.

Qualifications:

• Professional registration with Nursing and Midwifery Council (NMC).
• Registered Nurse Level 1 (Adult).
• BSc Nursing Practice or equivalent.
• Evidence of post-registration study at Postgraduate Level.
• Independent Nurse Prescribing or willing to undertake.
• Leadership and management qualification.
• Advanced communication skills.
• Health Coaching Programme.

Skills and Knowledge:

• Competent IT skills.
• Proven ability to problem-solve.
• Extensive clinical skills.
• Evidenced experience of negotiating and influencing skills.
• Excellent interpersonal skills.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.