Community Support Worker in Beccles

We are seeking to appoint a motivated Community Support Worker to join the Primary Care Home Hub (PCH) based at Beccles Hospital. The team delivers Community healthcare to patients in their own home in the Waveney area which includes Beccles, Bungay, Halesworth, Southwold and Kessingland. This role focuses on the provision of reablement interventions, delivering care, support and encouragement to patients in order to promote independence, responding to patient and family needs, preventing unnecessary hospital admission and supporting end of life care at home.

The Primary Care Home is a multidisciplinary team of Nurses, Therapists, Assistant Practitioners, Health Care Assistants, and Community Support Workers delivering nursing, therapy and reablement/rehab services to adults in their own homes. Do you have excellent communication skills, consider yourself to be caring and compassionate and want to make a difference to the patient's experience on a daily basis, whilst being able to demonstrate how you embody our values and commitments and have a desire for personal and professional development? Ideally, some experience in community work would be an advantage; however, consideration would be given to the right candidate. This role attracts paid enhancements for out of hours, bank holiday and weekend working.

Main duties of the job:

• To work with patients towards self-care and independence.
• To support and deliver aspects of activities of daily living, including management of dietary and fluid intake, management of continence, assisting with toileting, including use of sheaths, catheters and continence pads.
• Take, record and report blood pressure, respiration, pulse rate, oxygen saturation levels, urinalysis.
• Be able to recognise and report the deteriorating condition of a patient.
• Undertake skin assessments.
• Undertake like for like dressing change if required.
• Provide walking aids, provide and fit small aids and equipment as directed.
• Prompt, assist and manage medication as directed by Medication Administration Record chart, reporting any problems with medication and/or compliance.
• Participate in caring for patients at the end of life when appropriate.
• Ensure a high standard of record keeping is achieved in line with ECCH standards.

The service uses SystmOne as a clinical IT system to support mobile working. The service operates 7 days a week from 7:00 to 20:30 hours. Applicants will be required to work a variety of shifts including weekends and bank holidays. At times you may be required to work with another of the 4 PCH's from a different location to cover staff sickness or capacity pressures. If not previously achieved, you will undertake the nationally recognised Care Certificate programme on commencing employment.

Job responsibilities:

• Contribute to, support and promote ECCH's strategic direction, values and culture in relation to primary care home services.
• Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.
• Enable individuals and their families to express their needs and preferences and take appropriate action to overcome barriers to communication.
• To promote confidence in the patient by means of appropriate standards of appearance, behaviour and attitudes.
• Check compliance with medication - Prompt, assist and manage medication as directed by Medication Administration Record chart.
• To safeguard the confidentiality of all personally sensitive information.
• Contribute to the clinical governance agenda through participation in clinical audit.
• Create an environment conducive to effective working, respecting and supporting staff to deliver high quality clinical services.
• Work as part of the multidisciplinary Primary Care Home to deliver planned and unplanned services.
• Engage in personal development, maintain competence, knowledge and skills commensurate with role.
• Take responsibility for the safe use of clinical equipment.
• Contribute to the effective use of resources.

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture.

Person Specification:

• Qualifications: Evidence of personal development, Care certificate (or willing to complete), Level II NVQ or equivalent experience in Health or Social Care.
• Experience: Previous experience of NHS/Social Care/Voluntary organisation, awareness of needs of older people, previous experience of working in community setting, experience of multidisciplinary team work, understanding of reablement.
• Additional Criteria: Good interpersonal skills, good ability to listen, willingness and ability to work across different sites and travel to alternative sites and across the community as required.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.