Head of Hospitality & Facilities

We're looking for an experienced and enthusiastic Head of Hospitality & Facilities to lead our catering, housekeeping and maintenance teams and continue to make East Cheshire Hospice an exceptional place for patients, families, staff and volunteers. Based in Macclesfield, East Cheshire Hospice provides specialist care and support for adults with life-limiting illnesses and their families, both at the Hospice, in their own homes and within the community. Our focus is on helping people live as well as possible, with comfort, dignity and compassionate support. Based in Macclesfield, East Cheshire Hospice provides specialist care and support for adults with life-limiting illnesses and their families, both at the Hospice, in their own homes and within the community. Our focus is on helping people live as well as possible, with comfort, dignity and compassionate support. This is a varied and rewarding leadership role combining people, hospitality and the built environment. You'll lead and develop talented teams, champion high standards of food, hospitality and housekeeping, and ensure our buildings, grounds and facilities are safe, welcoming and beautifully maintained. You'll also oversee health and safety, maintenance, contractors, procurement and facilities development. We're looking for someone with experience in facilities, catering operations or a related environment who is a great people leader, highly organised and passionate about quality. Most importantly, you'll understand that every meal, every welcoming space and every well-maintained facility contributes to the wellbeing of patients and their families. If you love working with people, have a passion for hospitality and the built environment, and want to use your skills somewhere they can genuinely make a difference, we'd love to hear from you. Closing Date: Sunday 29th November 2026 Contract: Permanment, 37.5 hours per week Lead and develop talented teams. Champion high standards of food, hospitality and housekeeping. Ensure buildings, grounds and facilities are safe, welcoming and beautifully maintained. Oversee health and safety, maintenance, contractors, procurement and facilities development. We're looking for someone with experience in facilities, catering operations or a related environment who is a great people leader, highly organised and passionate about quality. Most importantly, you'll understand that every meal, every welcoming space and every well-maintained facility contributes to the wellbeing of patients and their families. 7 weeks paid holiday – increasing upon length of service. Free parking at the Hospice. Comprehensive learning and development, with excellent training opportunities. Subsidised meals at the Hospice. NHS Pension scheme for existing members. Workplace pension for non-NHS members. Staff Benefits – including access to thousands of money-saving offers via NHS Blue Light Card. We welcome informal visits and pre-application discussion. To arrange a visit, or to discuss the role further please contact the HR Team on 01625 664 994. We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage candidates to submit their application as soon as possible. Diversity Statement: We are passionate about creating a workplace that reflects the communities we serve, that promotes and values diversity and where everyone feels empowered to bring their full, authentic selves to work. However, we know that there is a lot to learn and do, and we are committed to doing so because it's the right thing to do for both our workforce and the people we care for. No person (staff, volunteer, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010 regardless of race or ethnicity, age, disability, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnerships, pregnancy and maternity. We also believe in taking an intersectional look at equality and ensuring we support our staff, volunteers, patients and members of the public taking into account our role in equity and health inequalities. To support an inclusive environment where individuals feel empowered to share experiences and ideas, we have encouraged the creation of a variety of forums including our ECH Staff Forum, LGBTQ+ champions, Equality, Diversity and Inclusion Committee and Pastoral Support for all. TPBN1_UKCT