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- Tasks: Support the council’s ICT hardware and software, managing projects and collaborating with teams.
- Company: Join a forward-thinking council committed to sustainability and community support.
- Benefits: Enjoy flexible working, training opportunities, and a supportive work environment.
- Why this job: Make a difference in your community while developing your ICT skills.
- Qualifications: IT-related degree and 2-3 years of experience in ICT support.
- Other info: Great career growth potential in a dynamic and environmentally responsible organisation.
The predicted salary is between 30000 - 42000 £ per year.
Full time, 1 year, fixed term contract (maternity cover). In this role you will work within the ICT Service team, delivering support for the council’s hardware and software infrastructure. You’ll collaborate closely with the ICT Support Team Leader and liaise effectively with the ICT Support and helpdesk Team and third-party organisations. We are seeking a proactive, self-starter who is customer focused. You will be comfortable managing individual projects, but also value teamwork and supporting the wider business.
You will have an IT-related degree (or equivalent qualification) and 2–3 years of proven experience in an ICT setting, covering the full lifecycle of business application support (planning, installation, maintenance). This role will be based at The Grange, Nutholt Lane, Ely and is supported by our flexible working policy.
Benefits
- Flexible working
- Childcare scheme (in approved cases)
- Training and development
- Occupational health programme
- Holiday and sickness scheme entitlements
If you are looking to work for an organisation that prioritises environmental sustainability, the council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 43rd (out of 164) on the latest national council climate scorecard.
For an informal discussion regarding the post please contact Simon Pollard or Karen Wright on 01353 665555.
The closing date for completed applications is: Friday 5 December 2025. The selection process will be held: week commencing Monday 15 December 2025. Please note that only candidates selected for interview will be contacted by the HR Department with the confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.
The council is an equal opportunities employer and operates a no smoking policy.
ICT Support Officer - Maternity cover in Ely employer: East Cambridgeshire District Council
Contact Detail:
East Cambridgeshire District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Support Officer - Maternity cover in Ely
✨Tip Number 1
Network like a pro! Reach out to your connections in the ICT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the council's values and recent projects, especially around environmental sustainability. This will show you’re genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice your problem-solving skills! As an ICT Support Officer, you'll need to demonstrate your ability to tackle issues head-on. Consider mock interviews or scenarios to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace ICT Support Officer - Maternity cover in Ely
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Support Officer role. Highlight your relevant experience in hardware and software support, and don’t forget to mention any projects you've managed. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-focused attitude and proactive nature. Tell us why you're excited about this role and how you can contribute to our ICT Service team.
Showcase Your Qualifications: Don’t forget to mention your IT-related degree or equivalent qualification. We’re looking for someone with 2-3 years of proven experience, so make sure to detail your skills in business application support throughout your application.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at East Cambridgeshire District Council
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to hardware and software support. Be ready to discuss your experience with business application support, including planning, installation, and maintenance. This will show that you’re not just a self-starter but also someone who knows the ins and outs of ICT.
✨Show Your Team Spirit
Since teamwork is key in this role, prepare examples of how you've successfully collaborated with others in past projects. Highlight your ability to liaise effectively with teams and third-party organisations, as this will demonstrate your customer-focused approach and your value in a team setting.
✨Project Management Prowess
Be ready to talk about individual projects you've managed. Discuss the challenges you faced, how you overcame them, and the outcomes. This will showcase your proactive nature and ability to handle responsibilities independently while still supporting the wider business.
✨Align with Their Values
Research the council’s commitment to environmental sustainability and be prepared to discuss how your values align with theirs. Showing that you care about their mission can set you apart from other candidates and demonstrate that you’re a good cultural fit for the organisation.
