At a Glance
- Tasks: Drive financial inclusion and support low-income families through the LIFT Programme.
- Company: Join East Cambridgeshire District Council, a leader in sustainable community services.
- Benefits: Enjoy flexible working, training opportunities, and a supportive work environment.
- Other info: Be part of a team committed to reducing poverty and enhancing financial resilience.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: GCSEs in English and Maths, plus experience in local government or project delivery.
Join our team and drive real change across East Cambridgeshire! East Cambridgeshire District Council has an exciting opportunity for a Financial Inclusion Officer to join the team.
Location: The Grange, Nutholt Lane, Ely, Cambridgeshire CB7 4EE
Salary: £33,699 - £38,220 per annum, plus benefits
Job Type: Full Time, 3 years fixed term contract
Close Date: Friday 26 June 2026
About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it is one of the UK's happiest and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment.
Financial Inclusion Officer – The Role:
An exciting opportunity has arisen for a self-motivated individual to deliver our Low-Income Family Tracker (LIFT) Programme. This role is central to the Council's commitment to reducing poverty and strengthening the financial resilience of local residents. The Financial Inclusion Officer plays a key role in supporting the Council’s commitment to reducing poverty and increasing financial resilience among low-income residents through the delivery of the Low-Income Family Tracker (LIFT) Programme. The post exists to help identify households entitled to financial support, encourage benefit take-up, and ensure residents are supported to access the help available to them.
Financial Inclusion Officer – Key Responsibilities:
- Deliver the Low-Income Family Tracker (LIFT) Programme, coordinating projects and activities to improve financial outcomes for low-income households across the district
- Proactively engage with identified residents via telephone, email, written correspondence and face-to-face contact to encourage benefit take-up and access to support
- Organise and deliver in-person information and welfare advice events, acting as a key point of contact for residents and stakeholders
- Maintain accurate records of resident engagement, outcomes and benefit take-up, and prepare reports and briefings for managers, elected members and committees
- Represent the Council at the county-wide LIFT working group, promoting best practice and shared learning.
- Build and maintain effective relationships with internal teams and external partners, including voluntary and community organisations, to support joined-up delivery of anti-poverty initiatives
- Ensure all activity complies with data protection legislation, Council policies, and equality and diversity requirements
Financial Inclusion Officer – You:
- Minimum 4 GCSEs at grade 5/B or above, including English and Maths (or equivalent experience)
- Experience of working within or alongside local government, with a clear understanding of the role councils play in improving residents' welfare
- Experience of project delivery and following project management procedures
- Experience of working with vulnerable residents and engaging with a wide range of stakeholders, including staff, elected members and external partners
- Experience of partnership working with external organisations in health, wellbeing or anti-poverty settings
- Experience of producing reports and management information for managers, committees and partnerships
- Knowledge of legislation, guidance and regulations relating to health, wellbeing, anti-poverty and partnership working
- Full driving licence and access to a vehicle
This position is funded by the UK Government’s Crisis and Resilience Fund, and the programme will be delivered in partnership with Cambridgeshire County Council. Any offer of employment will be subject to a satisfactory Disclosure and Barring Services check.
In return, the council offers a range of benefits including:
- Flexible working
- Childcare scheme (in approved cases)
- Training and development
- Occupational health programme
- Holiday and sickness scheme entitlements
If you are looking to work for an organisation that prioritises environmental sustainability, the Council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 43rd (out of 164) on the latest national council climate scorecard.
Closing date for completed applications is: Friday 26 June 2026. The selection process will be held week commencing Monday 6 July 2026.
To submit your application for this exciting Financial Inclusion Officer opportunity, please click ‘Apply’ now! Please note that only candidates selected for interview will be contacted by the HR Department with confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.
The council is an equal opportunities employer and operates a no smoking policy.
Financial Inclusion Officer in Ely employer: East Cambridgeshire District Council
East Cambridgeshire District Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, comprehensive training and development opportunities, and a commitment to environmental sustainability, employees can thrive while making a meaningful impact in the community. Located in one of the UK's happiest regions, the council fosters a collaborative environment where staff are empowered to drive positive change for local residents.
Contact Details:
East Cambridgeshire District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Financial Inclusion Officer in Ely
✨Tip Number 1
Get to know the Council's mission and values. When you understand what drives them, you can tailor your conversations to show how your skills align with their goals. This will make you stand out as a candidate who truly gets what they're about!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can give you insider tips on the interview process and what the Council is really looking for in a Financial Inclusion Officer.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with project delivery and working with vulnerable residents makes you the perfect fit for the role. A confident, clear presentation of your skills can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a difference in East Cambridgeshire.
We think you need these skills to ace Financial Inclusion Officer in Ely
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Financial Inclusion Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous jobs; explain how your past experiences relate to the responsibilities of this role. We want to see how you've engaged with vulnerable residents and worked on projects that made a difference.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of your qualifications.
Apply Through Our Website:Remember to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, it shows you're keen on joining our team at East Cambridgeshire District Council.
How to prepare for a job interview at East Cambridgeshire District Council
✨Know Your Stuff
Make sure you understand the Low-Income Family Tracker (LIFT) Programme inside out. Familiarise yourself with its goals, how it operates, and the impact it has on local communities. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Experience
Prepare to discuss your previous experience working with vulnerable residents and engaging with various stakeholders. Think of specific examples where you've successfully delivered projects or supported individuals in need. This will demonstrate your capability and fit for the role.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask them about their experiences with the LIFT Programme or how they measure success in financial inclusion initiatives. This shows that you're proactive and genuinely interested in the team's work.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Prepare by thinking through potential challenges you might face in the role and how you would address them, especially regarding data protection and compliance.
