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- Tasks: Support care systems, manage data, and ensure efficient staff deployment.
- Company: East Ayrshire Council, committed to diversity and inclusion.
- Benefits: Competitive salary, shift allowance, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth in a dynamic setting.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in scheduling and a customer-focused attitude required.
The predicted salary is between 29666 - 31613 £ per year.
Support all aspects of care at home systems operation, performance reporting and data management for the service. Responsible for the updating and maintaining of electronic systems, making decisions in relation to the deployment of frontline staff, as well as providing an efficient and effective first point of contact for service users, families and staff. Provide support and formal supervision for System Schedulers, considering all their work related needs as part of the overall service improvement agenda. You will be customer focused and be part of a fast moving, challenging, continually changing environment which ensures that all care at home provision meets the individual needs of service users by maintaining an electronic scheduling system and committing resources as required. Working together with internal and external partners within agreed timescales and standards.
The duties of this post requires access to the public sector network and therefore the successful applicant must complete a basic Disclosure Scotland application. A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received. Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.
We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.
This is a temporary full time position based within Johnnie Walker Bond, Kilmarnock. The hours are worked on a shift pattern - Early and back shifts and weekend working to cover from 7.00 am - 10.00 pm, 7 days per week. Annual Salary £29,666 - £31,613 plus 12.5% shift allowance. The workstyle for this post is fixed.
We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.
Senior Scheduler - EAY12428 in Kilmarnock employer: East Ayrshire Council
Contact Detail:
East Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Scheduler - EAY12428 in Kilmarnock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to scheduling and care at home systems. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring examples of how you've improved scheduling processes or managed teams effectively. This will help you stand out as someone who can contribute to service improvement right from the get-go.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Scheduler - EAY12428 in Kilmarnock
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Scheduler role. We want to see how you can support care at home systems and improve service delivery!
Showcase Your Customer Focus: Since this role is all about being customer-focused, share examples of how you've successfully interacted with service users or managed frontline staff in previous positions. We love to see that commitment to service!
References Matter: Remember to provide at least two relevant references, including one from a senior manager at your current or most recent job. This helps us understand your work ethic and how you fit into a team!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at East Ayrshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Scheduler position. Familiarise yourself with care at home systems, performance reporting, and data management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Focus
Since this role is customer-focused, prepare examples of how you've successfully interacted with service users or clients in the past. Highlight your ability to handle challenging situations and maintain a positive experience for everyone involved.
✨Demonstrate Teamwork Skills
This position requires collaboration with internal and external partners. Be ready to discuss your experience working in teams, especially in fast-paced environments. Share specific instances where your teamwork led to successful outcomes.
✨Prepare for Disclosure Scotland Questions
Given the requirement for a basic Disclosure Scotland application, be prepared to discuss any relevant background information. Honesty is key here, so think about how you can address any concerns proactively during the interview.