Business Support Analyst - EAY12081 in Kilmarnock
Business Support Analyst - EAY12081

Business Support Analyst - EAY12081 in Kilmarnock

Kilmarnock Full-Time 42115 - 45882 £ / year (est.) Home office (partial)
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East Ayrshire Council

At a Glance

  • Tasks: Support ICT services and manage technical implementations for East Ayrshire Council.
  • Company: Join a diverse and inclusive team at East Ayrshire Council.
  • Benefits: Flexible work hours, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference in your community while developing your skills.
  • Qualifications: Experience in ICT support and strong communication skills required.
  • Other info: Permanent full-time role with a supportive work environment.

The predicted salary is between 42115 - 45882 £ per year.

To provide an efficient implementation, management and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational departments and stakeholders of East Ayrshire Council, in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Finance & ICT Service Plan and the Community Plan.

Requirements:

  • We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”.
  • During your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer.
  • The reference from your current or most recent employer should be from an appropriate senior manager and not from a former peer operating at the same level.

Responsibilities:

This is a permanent full-time post based within the Opera House, Kilmarnock. The hours of work are 35 hours per week to be worked: Monday - Thursday 9.00am - 5.00pm, Friday 9.00am - 4.00pm.

The full-time salary of the post is between £42,115 - £45,882 per annum. The workstyle for the post is ‘Flexible’ - 50% -79% of your time in an office location/multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations.

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

Business Support Analyst - EAY12081 in Kilmarnock employer: East Ayrshire Council

East Ayrshire Council is an excellent employer that prioritises the well-being and professional development of its staff, offering a flexible workstyle and a supportive environment within the vibrant community of Kilmarnock. With a commitment to diversity and inclusion, employees benefit from opportunities for growth and advancement while contributing to meaningful projects that enhance local services and community life.
East Ayrshire Council

Contact Detail:

East Ayrshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Analyst - EAY12081 in Kilmarnock

Tip Number 1

Network like a pro! Reach out to people in your field, especially those already working at East Ayrshire Council. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by researching the council's ICT services. Show us you know what we do and how you can contribute to our goals. Tailor your answers to reflect our values and objectives.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to the Business Support Analyst role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your inbox for any updates from us – add that email address to your safe sender list!

We think you need these skills to ace Business Support Analyst - EAY12081 in Kilmarnock

Technical Support
Information and Communications Technology (ICT) Services
Implementation Management
Operational Support
Stakeholder Engagement
Project Management
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Data Analysis
Customer Service Orientation
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Analyst. We want to see how you can contribute to our ICT services and support the operational departments effectively.

Showcase Relevant Experience: When detailing your work history, focus on experiences that relate directly to ICT management and support. We love seeing examples of how you've tackled similar challenges in previous roles, so don’t hold back!

References Matter: Remember to include at least two relevant references, one from your current or most recent employer. We need to ensure they’re from a senior manager, so double-check that before submitting your application!

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and keep track of all submissions. Plus, it ensures you get all the latest updates about your application!

How to prepare for a job interview at East Ayrshire Council

Know Your ICT Stuff

Make sure you brush up on your knowledge of Information and Communications Technology services. Understand the systems used by East Ayrshire Council and be ready to discuss how you can support their operational departments effectively.

Prepare Your References

Since references are crucial for this role, gather details of at least two relevant references ahead of time. One should be from a senior manager at your current or most recent job. This shows you're organised and serious about the application.

Understand the Community Plan

Familiarise yourself with the key objectives outlined in the Finance & ICT Service Plan and the Community Plan. Be prepared to discuss how your skills and experience align with these goals during the interview.

Show Your Flexibility

This role requires a flexible workstyle, so be ready to talk about your adaptability. Share examples of how you've successfully managed different work locations or schedules in the past to demonstrate your suitability for the position.

Business Support Analyst - EAY12081 in Kilmarnock
East Ayrshire Council
Location: Kilmarnock
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