Business Support Analyst in Kilmarnock

Business Support Analyst in Kilmarnock

Kilmarnock Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support ICT services and enhance operational efficiency for East Ayrshire Council.
  • Company: Join a diverse and inclusive team at East Ayrshire Council.
  • Benefits: Flexible work hours, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference in your community while developing your skills.
  • Qualifications: Experience in ICT support and strong communication skills.
  • Other info: Embrace a dynamic work environment with a commitment to diversity.

The predicted salary is between 36000 - 60000 £ per year.

To provide an efficient implementation, management and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational departments and stakeholders of East Ayrshire Council, in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Finance & ICT Service Plan and the Community Plan.

This is a permanent full-time post based within the Opera House, Kilmarnock. The hours of work are 35 hours per week to be worked: Monday - Thursday 9.00am - 5.00pm, Friday 9.00am - 4.00pm. The full-time salary of the post is between £42,115 - £45,882 per annum. The workstyle for the post is 'Flexible' - 50% - 79% of your time in an office location/multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations.

We follow the national guidance in relation to pre-employment checks namely 'Safer Recruitment Through Better Recruitment'. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

Business Support Analyst in Kilmarnock employer: East Ayrshire Council

East Ayrshire Council is an excellent employer that prioritises a diverse and inclusive workforce, offering meaningful opportunities for professional growth within the vibrant community of Kilmarnock. With a flexible workstyle and a commitment to employee well-being, staff can enjoy a supportive work culture while contributing to key objectives that enhance local services. The council's dedication to fostering an environment where all voices are heard makes it an attractive place for individuals seeking rewarding employment in the public sector.
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Contact Detail:

East Ayrshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Analyst in Kilmarnock

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those already working at East Ayrshire Council. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the council's key objectives and how your skills align with them. Show us that you’re not just another candidate but someone who genuinely cares about their mission.

✨Tip Number 3

Practice common interview questions and have examples ready that showcase your problem-solving skills. We want to see how you handle challenges, especially in ICT support roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at East Ayrshire Council.

We think you need these skills to ace Business Support Analyst in Kilmarnock

Technical Support
Information and Communications Technology (ICT) Services
Implementation Management
Stakeholder Engagement
Operational Support
Project Management
Communication Skills
Problem-Solving Skills
Adaptability
Team Collaboration
Data Analysis
Customer Service Orientation
Flexibility in Workstyle

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Support Analyst role. Highlight relevant experience and skills that align with the job description, especially in ICT services and support.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've successfully implemented or managed ICT services in the past.

References Matter: Don’t forget to include at least two references, one from your current or most recent employer. Make sure they’re senior managers who can vouch for your skills and work ethic.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!

How to prepare for a job interview at East Ayrshire Council

✨Know Your ICT Stuff

Make sure you brush up on your knowledge of Information and Communications Technology services. Understand the systems used by East Ayrshire Council and be ready to discuss how you can support their operational departments effectively.

✨Showcase Your Flexibility

Since the role requires a flexible workstyle, be prepared to talk about your experience with different work environments. Share examples of how you've successfully adapted to various settings and how you manage your time between office and remote work.

✨Prepare Your References

Have your references lined up before the interview. Ensure at least one is from a senior manager at your current or most recent job. This shows you're organised and understand the importance of strong professional relationships.

✨Embrace Diversity

East Ayrshire Council values diversity and inclusion. Be ready to discuss how you can contribute to a diverse workplace. Share any experiences you have in promoting inclusivity or working with underrepresented groups.

Business Support Analyst in Kilmarnock
East Ayrshire Council
Location: Kilmarnock
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