Assistant Business Support Analyst in Kilmarnock
Assistant Business Support Analyst

Assistant Business Support Analyst in Kilmarnock

Kilmarnock Temporary 26991 - 28265 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support ICT services and enhance educational experiences for students and teachers.
  • Company: East Ayrshire Council, dedicated to a diverse and inclusive workforce.
  • Benefits: Competitive salary, career progression, and a supportive work environment.
  • Why this job: Make a real difference in education while developing your ICT skills.
  • Qualifications: Relevant experience or qualifications in ICT preferred.
  • Other info: Temporary full-time role with excellent growth opportunities until April 2028.

The predicted salary is between 26991 - 28265 £ per year.

To assist in the provision of an efficient implementation and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational services and stakeholders of East Ayrshire Council, in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Council's Strategic Plan, Digital Strategy and Workforce Strategy.

The level of participation and grade will be dependent on the post holder's relevant experience and/or qualifications. Grade progression is subject to an annual measurement of satisfactory performance and qualifications attained. Note however that progression from Grade C will be dependent on successful completion of an HNC in an ICT related discipline, where one is not already held.

We follow the national guidance in relation to pre-employment checks namely "Safer Recruitment Through Better Recruitment". With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

Our education ICT support team provide comprehensive infrastructure and software support to the education service, including Microsoft Windows, Chromebooks, iPads, ASN technologies to enrich the educational experience within all of our establishments, enabling teachers and the young people of East Ayrshire to achieve their full potential.

This is a temporary full time post based within Grange Academy, Kilmarnock. The post is temporary until 3 April 2028. The hours of work are 35 hours per week to be worked Monday - Friday, at the direction of the Line Manager. The workstyle for this post is: Fixed - 80-100% of time is primarily working at a single office base or work location.

This is a progressive graded post, covering Grade C, the salary for which is between £26,991- £28,265 per annum and Grade 8 the salary for which is between £34,453 - £37,365 per annum. The level of participation and grade will be dependent on the post holder's relevant experience and/or qualifications. Grade progression is subject to an annual measurement of satisfactory performance and qualifications attained.

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

Assistant Business Support Analyst in Kilmarnock employer: East Ayrshire Council

East Ayrshire Council is an excellent employer, offering a supportive work environment that prioritises employee growth and development through structured progression opportunities. Located in Kilmarnock, the Council fosters a culture of inclusivity and diversity, ensuring that all employees feel valued and empowered to contribute to the community's educational success. With a commitment to professional development and a focus on delivering impactful ICT services, this role provides a meaningful opportunity to make a difference in the lives of young people and educators alike.
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Contact Detail:

East Ayrshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Business Support Analyst in Kilmarnock

✨Tip Number 1

Networking is key! Reach out to people in the industry, especially those who work at East Ayrshire Council or similar organisations. A friendly chat can open doors and give you insider info on what they’re really looking for.

✨Tip Number 2

Prepare for the interview by researching the council’s Strategic Plan and Digital Strategy. Show us that you understand their goals and how your skills can help achieve them. It’ll make you stand out as a candidate who’s genuinely interested!

✨Tip Number 3

Practice common interview questions related to ICT support. Think about scenarios where you’ve solved problems or improved processes. We want to hear about your experiences and how you can bring that to the role!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at East Ayrshire Council.

We think you need these skills to ace Assistant Business Support Analyst in Kilmarnock

Technical Support
Information and Communications Technology (ICT)
Microsoft Windows
Chromebooks
iPads
ASN Technologies
Infrastructure Support
Software Support
Communication Skills
Problem-Solving Skills
Team Collaboration
Customer Service
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Business Support Analyst. We want to see how you can contribute to our ICT services and support the operational needs of East Ayrshire Council.

Showcase Relevant Experience: When detailing your experience, focus on any previous roles or projects that relate to ICT support or technical assistance. We love seeing examples of how you've helped improve systems or processes in the past!

References Matter: Don’t forget to include at least two relevant references, one from your current or most recent employer. Make sure they’re senior managers who can vouch for your skills and work ethic. This is crucial for us to get a well-rounded view of your capabilities.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need to make your application stand out!

How to prepare for a job interview at East Ayrshire Council

✨Know Your ICT Stuff

Make sure you brush up on your knowledge of Information and Communications Technology services. Familiarise yourself with the systems mentioned in the job description, like Microsoft Windows and Chromebooks. Being able to discuss these technologies confidently will show that you're ready to support the education service effectively.

✨Understand the Council's Goals

Take some time to read up on East Ayrshire Council's Strategic Plan and Digital Strategy. Understanding their key objectives will help you align your answers during the interview, demonstrating that you’re not just looking for a job, but are genuinely interested in contributing to their mission.

✨Prepare Your References

Since references are crucial for this role, ensure you have at least two solid ones lined up. One should be from your current or most recent employer, ideally a senior manager. Reach out to them beforehand to let them know they might be contacted, so they can provide a glowing recommendation.

✨Show Your Commitment to Diversity

East Ayrshire Council values diversity and inclusion, so be prepared to discuss how you can contribute to a diverse workplace. Think about your own experiences and how they can add value to the team. This will show that you resonate with their commitment to creating an inclusive environment.

Assistant Business Support Analyst in Kilmarnock
East Ayrshire Council
Location: Kilmarnock

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