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- Tasks: Support excellent customer service by maintaining a clean and secure facility.
- Company: Join a dedicated team focused on delivering top-notch service.
- Benefits: Earn ÂŁ13.90 - ÂŁ14.49 per hour with flexible part-time hours.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Must demonstrate essential criteria from the job specification.
- Other info: Temporary position until 31/03/26 with opportunities for growth.
Job Purpose
Contribute to the delivering of excellent customer services, the Facility Assistant will support the organisation through the maintenance and the security of our facility ensuring clean and safe customer environments.
Please see the attached Job Specification which outlines all responsibilities and duties for this post.
TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.
Rate of Pay
Rate of Pay £13.90 – £14.49 per hour.
Hours of work will be 14.5 hours per week to be worked Monday – Thursday 6.00am – 9.00am and Friday 6.30am – 9.00am.
This is a temporary position until 31/03/26.
Responsibilities and Our Values
Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values;
- Being honest and demonstrating integrity at all times
- Engaging and inclusive with our people, partners and stakeholders
- Striving for continuous improvement by being ambitious and aspirational in all that we do
- Taking responsibility and being accountable for our organisation and our service delivery
Additional Information
We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of 2 appropriate and relevant references, 1 of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.
The post you have applied for requires you to complete a Criminal Conviction Declaration Form listing any live offences. Any information that is disclosed on a Criminal Conviction Declaration Form will require to be discussed before a formal offer of employment is made.
If you require further clarification please refer to www.disclosurescotland.co.uk.
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Facility Assistant - EAY11869 employer: East Ayrshire Council
Contact Detail:
East Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant - EAY11869
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach and show how you fit right in with their culture.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and facility management. We all know first impressions count, so be ready to showcase your skills and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our vision.
We think you need these skills to ace Facility Assistant - EAY11869
Some tips for your application 🫡
Read the Job Specification Carefully: Before you start your application, make sure to thoroughly read the job specification. It’s crucial to understand the essential criteria and responsibilities so you can tailor your application to show how you meet them.
Showcase Your Customer Service Skills: Since the role is all about delivering excellent customer service, highlight any relevant experience you have in this area. Use specific examples to demonstrate how you've contributed to a positive customer experience in the past.
Be Honest and Transparent: Integrity is key for us at StudySmarter. When filling out your application, be honest about your experiences and qualifications. If you have any criminal convictions, be upfront about them as required by the application process.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is processed efficiently and allows us to keep track of all candidates easily. Plus, it’s super straightforward!
How to prepare for a job interview at East Ayrshire Council
✨Know the Job Specification Inside Out
Before your interview, make sure you thoroughly read the job specification. Understand the essential criteria and responsibilities listed, as you'll need to demonstrate how your skills and experiences align with them during the interview.
✨Showcase Your Customer Service Skills
As a Facility Assistant, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will show that you embody the values of honesty, integrity, and engagement that the organisation prioritises.
✨Be Ready for Pre-Employment Checks
Since the role involves pre-employment checks, be prepared to discuss your references and any criminal conviction declarations. Have your references lined up and ensure they meet the requirements outlined in the job description.
✨Demonstrate Your Commitment to Continuous Improvement
The organisation values ambition and aspiration. Think of instances where you've taken responsibility for improving processes or services in previous roles. Sharing these stories will highlight your proactive attitude and alignment with their vision.
