Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help deliver exciting programmes and events for the community while providing top-notch customer service.
- Company: Join East Ayrshire Leisure, a vibrant organisation dedicated to cultural engagement.
- Benefits: Earn ÂŁ14.83 - ÂŁ15.53 per hour with flexible hours and valuable experience.
- Why this job: Make a difference in your community and gain hands-on experience in event management.
- Qualifications: Passion for customer service and ability to work well with diverse groups.
- Other info: Temporary role until May 2026 with opportunities for personal growth.
Job Purpose
Contributing to and delivering excellent customer service across East Ayrshire Leisure, the Cultural Engagement Assistant will facilitate the organisation, preparation and delivery of a wide range of planned programmes, activities, events across East Ayrshire Leisure contributing to the design and delivery of innovative, modern and sustainable services. Working within a performance management and continuous improvement framework the postholder will strive to exceed the expectations of the East Ayrshire Leisure Strategy and Delivery Plan.
Please see the attached Job Specification and Key Activities which outline all responsibilities and duties for this post.
TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.
Rate of Pay
Rate of Pay: £14.83 – £15.53
Hours
Hours of work will be 17.5 hours per week, see attached work pattern.
This is a temporary post until 31 May 2026.
Responsibilities and Our Values
Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values;
- Being honest and demonstrating integrity at all times
- Engaging and inclusive with our people, partners and stakeholders
- Striving for continuous improvement by being ambitious and aspirational in all that we do
- Taking responsibility and being accountable for our organisation and our service delivery
Additional Information
We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.
The duties of the post involve Regulated Work with children, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Leisure.
Please note:- PVG members\’ records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.
#J-18808-Ljbffr
Development Assistant (Youth Theatre) - EAY11771 employer: East Ayrshire Council
Contact Detail:
East Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Assistant (Youth Theatre) - EAY11771
✨Tip Number 1
Get to know the company! Research East Ayrshire Leisure and their values. When you understand what they stand for, you can tailor your approach and show how you fit right in with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Development Assistant role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that demonstrate your skills and how you embody the values of East Ayrshire Leisure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the position and ready to take the next step in your career.
We think you need these skills to ace Development Assistant (Youth Theatre) - EAY11771
Some tips for your application 🫡
Read the Job Specification Carefully: Before you start your application, make sure to thoroughly read the job specification. It’s crucial to understand what they’re looking for so you can tailor your application to highlight how you meet those essential criteria.
Showcase Your Customer Service Skills: Since this role is all about delivering excellent customer service, don’t forget to include examples of your past experiences in this area. We want to see how you’ve engaged with people and contributed to positive outcomes.
Be Honest and Authentic: When filling out your application, be yourself! Honesty and integrity are key values for us at StudySmarter, so let your personality shine through while still being professional.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at East Ayrshire Council
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the job description and responsibilities. Familiarise yourself with the East Ayrshire Leisure Strategy and Delivery Plan, as this will help you align your answers with their goals and demonstrate your commitment to delivering excellent customer service.
✨Showcase Your Customer Service Skills
Since the role focuses on excellent customer service, prepare specific examples from your past experiences where you've gone above and beyond for customers. Highlight how you engaged with people and contributed to a positive experience, as this will resonate well with the interviewers.
✨Emphasise Continuous Improvement
The job requires a mindset geared towards continuous improvement. Be ready to discuss how you've identified areas for improvement in previous roles and what steps you took to implement changes. This shows that you're ambitious and aspirational, which aligns with their values.
✨Prepare for PVG Discussion
Since this role involves working with children, be prepared to discuss your understanding of the Protecting Vulnerable Groups (PVG) Scheme. Familiarise yourself with its importance and be ready to explain how you would ensure the safety and well-being of the children you work with.
