Clerical Assistant

Clerical Assistant

Kilmarnock Full-Time 25307 - 26367 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support operational staff in an Adult Day Care Service and manage social work information.
  • Company: Join East Ayrshire Council, dedicated to community health and care services.
  • Benefits: Enjoy a part-time role with flexible hours and a supportive work environment.
  • Why this job: Make a real impact in the community while gaining valuable experience in a caring role.
  • Qualifications: Basic Disclosure Scotland clearance required; references from previous employers needed.
  • Other info: Diversity and inclusion are key values; all backgrounds are encouraged to apply.

The predicted salary is between 25307 - 26367 ÂŁ per year.

Job Description

Provide an efficient clerical support service to all employees within the establishment, and assist in the provision of an efficient front line service to service users in order to assist with the promotion, delivery and integration of the Council\’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement and Best Value.

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council. Please note: PVG members\’ records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

Responsibilities

We follow the national guidance in relation to pre‑employment checks namely \”Safer Recruitment Through Better Recruitment\”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level. If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e‑mails go directly to your inbox – .

The Individual

This is a permanent part‑time post based within Loadhead Early Childhood Centre, Kilmarnock. The hours of work are 10 hours per week to be worked at the direction of the Line Manager. The full time salary of this post is £25,298 – £26,372 per annum. The actual part time salary is £6,199 – £6,462 per annum. If you require further information please contact Elaine Wilson at East Ayrshire Council. East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

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Clerical Assistant employer: East Ayrshire Council

East Ayrshire Council is an excellent employer, offering a supportive work environment at the Rosebank Resource Centre in Kilmarnock. With a commitment to diversity and inclusion, employees benefit from flexible part-time hours, opportunities for professional growth, and a culture that values community engagement and employee well-being. Join us to make a meaningful impact in the lives of those we serve while enjoying a rewarding career in public service.
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Contact Detail:

East Ayrshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clerical Assistant

✨Tip Number 1

Familiarise yourself with the Health and Social Care Partnership Plan and the Community Plan. Understanding these objectives will help you demonstrate your alignment with the role's key responsibilities during any discussions.

✨Tip Number 2

Prepare to discuss your customer care experience in detail. Since the role involves a significant amount of interaction with the public, showcasing your ability to handle inquiries and provide support will be crucial.

✨Tip Number 3

Make sure you have your references ready and ensure they meet the requirements outlined in the job description. Having strong references from senior managers can significantly boost your application.

✨Tip Number 4

Reach out to Sheila Monk, the Day Care Co-Ordinator, for any specific questions about the role. This shows initiative and can give you valuable insights that may set you apart from other candidates.

We think you need these skills to ace Clerical Assistant

Customer Service Skills
Communication Skills
Attention to Detail
Organisational Skills
Minute Taking
Data Entry
Time Management
Problem-Solving Skills
Confidentiality Awareness
Basic IT Skills
Teamwork
Adaptability
Knowledge of Social Work Information Systems

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Clerical Assistant position. Tailor your application to highlight how your skills and experiences align with these duties.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Highlight any customer service experience and your ability to manage information systems, as these are crucial for this position.

Prepare References: Gather at least two appropriate references, ensuring one is from your current or most recent employer. Make sure these references are from senior managers rather than peers, as specified in the job requirements.

Follow Application Instructions: When submitting your application, ensure you include all required documents and follow any specific instructions provided in the job listing. This may include adding the specified email address to your safe sender list to avoid missing important communications.

How to prepare for a job interview at East Ayrshire Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Clerical Assistant. Be prepared to discuss how your skills and experiences align with supporting operational staff and maintaining information systems.

✨Showcase Customer Care Skills

Since the role involves providing customer care, think of examples from your past experiences where you successfully assisted customers or clients. Highlight your communication skills and ability to sign-post effectively.

✨Prepare for Minute Taking

As minute taking is part of the job, be ready to discuss any previous experience you have in this area. If you haven't done it before, consider familiarising yourself with the process and best practices for effective minute taking.

✨References Ready

Ensure you have your references lined up, especially one from your current or most recent employer. Make sure they are aware they might be contacted and can provide a strong endorsement of your skills and work ethic.

Clerical Assistant
East Ayrshire Council
Location: Kilmarnock
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