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- Tasks: Deliver exceptional customer service and support East Ayrshire Leisure's vision.
- Company: Join a vibrant team dedicated to enhancing community experiences.
- Benefits: Earn £13.90 - £14.40 per hour with flexible daytime hours.
- Why this job: Be part of a mission-driven organisation making a positive impact in the community.
- Qualifications: Must demonstrate essential criteria from the job specification.
- Other info: Opportunities for personal growth and development in a supportive environment.
Job Purpose
Contribute to a high-quality hospitality experience across East Ayrshire Leisure in order to assist with the promotion, delivery and integration of East Ayrshire Leisure’s Strategic Vision.
Please see the attached Job Specification which outlines all responsibilities and duties for this post.
TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.
Rate of Pay
Rate of Pay: £13.90 – £14.40 per hour
Hours of work are on an \’as and when required\’ basis, predominantly during the day covering the lunchtime period.
Responsibilities and Our Values
Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values;
- Being honest and demonstrating integrity at all times
- Engaging and inclusive with our people, partners and stakeholders
- Striving for continuous improvement by being ambitious and aspirational in all that we do
- Taking responsibility and being accountable for our organisation and our service delivery
Additional Information
We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.
The post you have applied for requires you to complete a Criminal Conviction Declaration Form listing any live offences. Any information that is disclosed on a Criminal Conviction Declaration Form will require to be discussed before a formal offer of employment is made. If you require further clarification please refer to www.disclosurescotland.co.uk.
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Bank Driver - EAY11764 employer: East Ayrshire Council
Contact Detail:
East Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Driver - EAY11764
✨Tip Number 1
Get to know the company! Research East Ayrshire Leisure and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their vision during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Bank Driver - EAY11764
Some tips for your application 🫡
Read the Job Specification Carefully: Before you start your application, make sure to thoroughly read the job specification. It’s crucial to understand what they’re looking for so you can tailor your application to highlight how you meet those essential criteria.
Showcase Your Customer Service Skills: Since this role is all about delivering excellent customer service, don’t forget to include examples of how you've provided great service in the past. We want to see your passion for hospitality shining through!
Be Honest and Transparent: When filling out your application, especially regarding references and any criminal conviction declarations, honesty is key. We appreciate integrity and want to ensure a smooth process for everyone involved.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at East Ayrshire Council
✨Know the Job Specification Inside Out
Before your interview, make sure you thoroughly read the job specification. Understand the essential criteria and responsibilities listed, and think of examples from your past experiences that demonstrate how you meet these requirements.
✨Showcase Your Customer Service Skills
Since the role involves delivering excellent customer service, prepare to discuss specific instances where you've gone above and beyond for customers. Highlight your ability to engage with people and how you embody the values of honesty and integrity.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle challenging situations. Think about scenarios related to hospitality and customer service, and be ready to explain your thought process and actions in those situations.
✨Prepare Your References
As references are a crucial part of the hiring process, ensure you have at least two relevant references lined up. One should be from your current or most recent employer, ideally a senior manager, so they can vouch for your skills and work ethic.
