At a Glance
- Tasks: Support ICT services and enhance educational experiences for students and teachers.
- Company: East Ayrshire Council, dedicated to community and education.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Other info: Inclusive workplace welcoming diverse applicants and offering growth opportunities.
- Why this job: Make a difference in education while developing your ICT skills.
- Qualifications: Relevant ICT experience or qualifications; HNC preferred for grade progression.
The predicted salary is between 29247 - 29247 £ per year.
To assist in the provision of an efficient implementation and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational services and stakeholders of East Ayrshire Council, in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Council’s Strategic Plan, Digital Strategy and Workforce Strategy.
The level of participation and grade will be dependent on the post holder's relevant experience and/or qualifications. Grade progression is subject to an annual measurement of satisfactory performance and qualifications attained. Note however that progression from Grade C will be dependent on successful completion of an HNC in an ICT related discipline, where one is not already held.
The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.
Please note: PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made. We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”.
With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.
If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.
Our education ICT support team provide comprehensive infrastructure and software support to the education service, including Microsoft Windows, Chromebooks, iPads, ASN technologies to enrich the educational experience within all of our establishments, enabling teachers and the young people of East Ayrshire to achieve their full potential.
This is a permanent full time post based within Doon Academy. The hours of work are 35 hours per week to be worked at the direction of the Line Manager. The workstyle for this post is: Fixed - 80-100% of time is primarily working at a single office base or work location.
This is a progressive graded post, covering; Grade C, the salary for which is between £27,937 - £29,247 per annum. Grade 8, the salary for which is between £35,654 - £38,675 per annum. The level of participation and grade will be dependent on the post holder's relevant experience and/or qualifications. Grade progression is subject to an annual measurement of satisfactory performance and qualifications attained.
If you require further information please contact Martin Ronald at martin.ronald@east-ayrshire.gov.uk.
East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.
Assistant Business Support Analyst - EAY12603 employer: East Ayrshire Council
East Ayrshire Council is an excellent employer, offering a supportive work environment that prioritises employee growth and development through structured progression opportunities. With a commitment to diversity and inclusion, the council fosters a culture where all employees can thrive while contributing to meaningful ICT services that enhance educational experiences for the community. Located in a vibrant area, this role not only provides competitive salaries but also the chance to make a significant impact on local education.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Business Support Analyst - EAY12603
✨Tip Number 1
Get to know the company! Research East Ayrshire Council and their ICT services. Understanding their goals and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to ICT support roles. Think about how your skills align with the responsibilities mentioned in the job description, and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity and want to be part of the East Ayrshire Council team.
We think you need these skills to ace Assistant Business Support Analyst - EAY12603
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Business Support Analyst. We want to see how you can contribute to our ICT services and support the operational needs of East Ayrshire Council.
Showcase Relevant Experience:When detailing your experience, focus on any previous roles or projects that relate to ICT support or technical assistance. We love seeing how you've tackled challenges in similar environments, so don’t hold back!
References Matter:Remember to provide at least two relevant references, including one from your current or most recent employer. We need to ensure they’re from a senior manager, so double-check that before submitting your application.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and keep you updated on the process. Plus, it’s super straightforward!
How to prepare for a job interview at East Ayrshire Council
✨Know Your ICT Stuff
Make sure you brush up on your knowledge of Information and Communications Technology services. Familiarise yourself with the systems used by East Ayrshire Council, especially those related to education support like Microsoft Windows and Chromebooks. This will show that you're not just interested in the role but also understand the technical aspects involved.
✨Understand the Council's Strategies
Dive into East Ayrshire Council’s Strategic Plan, Digital Strategy, and Workforce Strategy. Knowing these will help you align your answers with their objectives during the interview. It’ll also demonstrate your commitment to supporting their goals and how you can contribute to their success.
✨Prepare for PVG Questions
Since this role involves regulated work with children and protected adults, be ready to discuss your understanding of the Protecting Vulnerable Groups (PVG) Scheme. Familiarise yourself with the requirements and be prepared to explain how you would handle sensitive situations, ensuring the safety and well-being of those you’ll be working with.
✨References Matter
Have your references lined up before the interview. Make sure at least one is from a senior manager at your current or most recent job. This shows you’re organised and serious about the position. Plus, it gives the interviewers confidence in your professional background.