At a Glance
- Tasks: Drive and supervise retail operations while supporting a charity that makes a difference.
- Company: Join a community-focused charity with a welcoming and inclusive culture.
- Benefits: Flexible hours, training opportunities, and a chance to make an impact.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a team that supports the community and promotes sustainability.
- Qualifications: Valid driving license and a passion for customer service; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Working pattern
- 28 hours per week worked as 4 days over a 7 day working week
- Mandatory weekend working on a rotational basis *
- Current full, valid driving license essential for this role
- EACH have an opportunity for a
Driver/Retail Sales Supervisor to work within our retail team of staff and volunteers at our March store.
They will support the store with collecting and delivering furniture, donated and bought in goods throughout the charity’s retail outlets as well as working with the Shop Manager to maximise sales of donated and new stock.
Do you have
- A current full, valid driving license and experience van driving or a similar occupation?
What we’re looking for
- A welcoming, inclusive approach with excellent communication and customer service skills.
- Ability to work independently, prioritise tasks, and use initiative.
- Comfortable with lifting and moving stock and using electronic devices (tills, tablets, computers).
- Experience in retail or team supervision is desirable, but not essential – we value transferable skills!
The role
- Involves manual handling, including lifting large items of furniture/electrical.
- You will assist in the storage, organisation and delivery of goods from our March furniture shop to the homes of members of the public along with the drivers.
- You will support other areas of the charity’s supply and distribution of stock and equipment between shops.
- Support the Shop Manager in achieving ambitious sales targets.
- Maintain high standards of display, presentation, and cleanliness.
- Promote Gift Aid and help grow our e Commerce presence.
- Act as Duty Manager when required, ensuring smooth day-to-day operations.
- Recruit, train, and support volunteers in a positive and inclusive environment.
- Build strong relationships with customers and the local community.
- Be part of a charity that makes a real difference in the community.
- Work in a supportive, inclusive environment where diversity is celebrated.
- Opportunities for training and development.
Additional information
- Applicants must be aged 18 or over due to legal requirements for equipment use and supervision responsibilities.
- Weekend and public holiday work may be required.
- Accessibility Information
Please be aware that this shop has the following access limitations
- The till area has some accessibility restrictions.
At EACH, we are focused on supporting all applicants and employees.
If you have a disability or require adjustments to take part in the recruitment process or to carry out the role, we encourage you to discuss reasonable adjustments with us.
We will explore all options to support you wherever possible.
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Retail Driver & Shop Supervisor employer: East Anglia’s Children’s Hospices
Join our vibrant team at EACH's first-ever cafe and retail shop in Wroxham, where your enthusiasm and friendliness will make a real difference in the community. We offer a supportive work culture with comprehensive training, allowing you to grow your skills while enjoying a rewarding volunteer experience. Be part of something special as we create a welcoming space for customers and contribute to a meaningful cause.
Contact Details:
East Anglia’s Children’s Hospices Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Driver & Shop Supervisor
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
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We think you need these skills to ace Retail Driver & Shop Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like East Anglia’s Children’s Hospices that you're all about creating great shopping experiences.
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Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about East Anglia’s Children’s Hospices and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at East Anglia’s Children’s Hospices
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at East Anglia’s Children’s Hospices, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at East Anglia’s Children’s Hospices!
