Fundraiser- Individual Giving and Legacies in Milton

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family‑centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family. In 2020, all three of our hospices – The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) – were rated OUTSTANDING by the Care Quality Commission.

Position: Fundraiser – Individual Giving and Legacies, Milton Hospice, Cambridge CB24 6AB (Internal title: Individual Giving and Legacy Officer)

Full or part‑time, minimum 30 hours per week over 4 days, permanent contract. Salary £25,000‑£26,000 per annum dependent on experience (pro‑rated for part‑time applicants).

Benefits:

• Free onsite parking & subsidised meals
• Enhanced annual leave entitlement – 27 days + 8 UK bank holidays
• Additional holiday purchase scheme
• Employee health cash plan & wellbeing support schemes
• Aviva pension package – up to 7% employer contribution, inc. life assurance
• NHS pension – continuation if already contributing
• Free eye tests
• Cycle to work scheme

Qualifications:

• Experience managing supporter or customer communications
• Experience working with databases, including data entry, analysis and reporting
• Highly effective written and verbal communicator

Responsibilities:

• Providing excellent customer service for individual giving and legacy supporters, including handling telephone enquiries, responding to e‑mail, updating the database and ensuring all queries are answered promptly and professionally.
• Drafting supporter communications in an appreciative and thoughtful manner.
• Supporting the Individual Giving Manager in developing and delivering fundraising appeals.

About the role: East Anglia Children’s Hospices (EACH) is looking for a compassionate and analytical Individual Giving and Legacy Officer to join our Fundraising Directorate. This is a fantastic opportunity to join a busy and rewarding fundraising team. You will deliver exceptional supporter experience, analyse fundraising data, and while making a meaningful impact in the lives of children, young people, and families across East Anglia.

Closing date: 10 April 2026.

Diversity Statement: At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success. Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH, and adjustments will be made to facilitate the application and selection process.

Please note: EACH reserves the right to close this vacancy early should we receive a sufficient number of applications. This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.