At a Glance
- Tasks: Lead a vibrant team to maximise income and create a welcoming shop environment.
- Company: Join East Anglia Children's Hospices, making a difference in children's lives.
- Benefits: Competitive salary, supportive team, and the chance to impact your community.
- Other info: Dynamic role with opportunities to work with dedicated volunteers.
- Why this job: Be part of a mission-driven charity while developing your leadership skills.
- Qualifications: Retail management experience and a passion for community engagement.
The predicted salary is between 29766 - 29766 £ per year.
East Anglia Children's Hospices (EACH) is looking for a Retail Shop Manager to lead the team at our Holt Shop.
£29,766 per annum
Holt, NR25 6BS
Full time, 5 days over a 7‑day week (mandatory weekends on a rota basis)
This is a fantastic opportunity to join EACH’s vibrant retail team and manage one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce. You will support a dedicated team of staff and volunteers, drive community engagement, and ensure a welcoming, inclusive and efficient retail environment while supporting children and young people with life‑threatening conditions and their families.
What you’ll be doing:
- Lead a team of staff and volunteers to deliver outstanding customer service and maximise income from donated goods, new products, Gift Aid, and eCommerce.
- Create a welcoming, inclusive, and well‑presented shop environment.
- Drive performance through effective merchandising, pricing, and promotional activity.
- Build strong relationships in the local community to encourage donations and volunteer support.
- Manage day‑to‑day operations including health & safety, stock rotation, and financial reporting.
What we’re looking for:
- Experience in retail management, ideally in a dynamic retail or charity setting.
- A warm, inclusive and motivating leadership style.
- Strong organisational and communication skills.
- Confidence using tills, tablets and online platforms (e.g. eBay).
- A commitment to EACH’s values and mission.
- Experience working with volunteers would be an advantage, however this role would also suit a candidate with high street retail experience.
Please visit our website for more details.
Retail Shop Manager in Holt employer: East Anglia's Children's Hospices (EACH)
East Anglia Children's Hospices (EACH) is an exceptional employer, offering a fulfilling opportunity for a Retail Shop Manager in the heart of Holt. With a strong commitment to community engagement and support for children with life-threatening conditions, EACH fosters a vibrant and inclusive work culture that values teamwork and personal growth. Employees benefit from a supportive environment, opportunities for professional development, and the chance to make a meaningful impact in the lives of families in need.
Contact Details:
East Anglia's Children's Hospices (EACH) Recruitment Team
