At a Glance
- Tasks: Coordinate life-saving CPR and defibrillator training for schools and community groups.
- Company: Join East Anglian Air Ambulance, a charity making a real difference in emergency care.
- Benefits: Competitive salary, flexible hours, and the chance to save lives.
- Other info: Work in a dynamic environment with opportunities to grow and make an impact.
- Why this job: Be part of a mission that trains others to save lives in your community.
- Qualifications: Strong admin skills, IT proficiency, and excellent communication abilities.
The predicted salary is between 25112 - 25112 £ per year.
Salary: £25,112.50 per annum, pro rata
Location: Norwich
Hours: 21 hours per week, ideally worked Monday to Friday between 9:30am and 2:30pm
Contract: Permanent
East Anglian Air Ambulance is a regional charity that provides life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. We have an exciting opportunity for a Community Training and Volunteer Administrator to join our life-saving charity.
About our Community Training Programme:
Since 2018 East Anglian Air Ambulance has been delivering lifesaving Community CPR and Defibrillator training sessions to over 100,000+ children and adults. Every year approximately 11,000 people suffer a cardiac arrest in the East of England. Around 70% of those who suffer a cardiac arrest receive any form of bystander CPR before the arrival of the ambulance service, however, less than 20% have a defibrillator deployed before emergency services arrive. The cardiac arrest survival rate in the UK is only around 9%, but if a defibrillator is used alongside effective CPR within the first 3-5 minutes, the chances of survival can increase between 40% - 70%.
About the role:
As Community Training and Volunteer Administrator, you will provide excellent administrative support to EAAA's Community Training and Volunteering Team, helping to coordinate our flagship Community CPR and Defibrillator Training programme for schools, community groups and organisations across East Anglia. You will manage a busy training calendar and coordinate Community CPR Training bookings and enquiries, ensuring all participants and supporters receive the highest standards of customer service. You will also oversee the logistics of our training equipment, ensuring resources are available in the right place at the right time to support training delivery. You will ensure all CPR and AED training sessions are accurately recorded on our volunteer management system and will support and guide new and existing CPR volunteers throughout their recruitment and onboarding journey.
To be successful in this role, you will have strong administrative and IT skills, experience of using CRM systems, and excellent communication skills. You will be confident engaging with a diverse range of people and committed to delivering an outstanding supporter experience. This is a vital role in ensuring our training participants, volunteers and supporters have a positive experience with EAAA and our community training programmes. Ultimately, your work will contribute to improving outcomes for patients experiencing cardiac arrest across East Anglia and help save more lives.
For an informal chat about the role please contact Josh Lawrence, Community Training Programme Manager on 03450 669 999.
Closing date: Tuesday 21st July 2026 (9am)
Interview date: Tuesday 28th July 2026 (In person at Helimed House)
Community Training and Volunteer Administrator in Norwich employer: East Anglian Air Ambulance
East Anglian Air Ambulance is an exceptional employer, offering a unique opportunity to contribute to lifesaving operations while enjoying a hybrid work environment in the vibrant cities of Norwich or Cambridge. With a strong focus on employee growth and collaboration, the organisation fosters a supportive culture that values innovation and teamwork, ensuring that every team member can thrive and make a meaningful impact in their role.
Contact Details:
East Anglian Air Ambulance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Training and Volunteer Administrator in Norwich
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at East Anglian Air Ambulance. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like East Anglian Air Ambulance directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on East Anglian Air Ambulance’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Community Training and Volunteer Administrator in Norwich
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Community Training and Volunteer Administrator at East Anglian Air Ambulance, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Community Training and Volunteer Administrator, customise your documents to fit the vibe of East Anglian Air Ambulance. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at East Anglian Air Ambulance
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of East Anglian Air Ambulance. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with East Anglian Air Ambulance's needs. They’ll want to know that you can commit without compromising your passion for the work!
