At a Glance
- Tasks: Lead a vibrant retail team and maximise income from donated goods.
- Company: Join East Anglia Children’s Hospices, a charity making a real difference.
- Benefits: Enjoy competitive pay, enhanced holidays, and a supportive work environment.
- Other info: Opportunities for training and career growth in a diverse workplace.
- Why this job: Be part of a community-focused charity and develop your retail skills.
- Qualifications: Great communication skills and a welcoming attitude are key.
The predicted salary is between 25000 - 30000 € per year.
Working Pattern: 4 days worked over a 7 day week including weekends. Mandatory weekend working on a rotational basis. Permanent Contract £12.71 per hour.
East Anglia Children’s Hospices (EACH) is looking for a Retail Sales Supervisor at our Woodbridge Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and be an essential member of one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.
As a Retail Sales Supervisor, you’ll play a key role in supporting the Shop Manager, acting as Duty Manager in their absence. You’ll also help lead and inspire our amazing volunteer team, ensuring they feel valued and empowered.
Our Woodbridge Shop is one of EACH’s boutique-style charity shops. This is a small but busy shop, focused on selling high fashion branded donations, offering a unique chance to work with quality fashion and merchandise in a vibrant retail setting.
What you’ll do:
- Support the Shop Manager in achieving ambitious sales targets.
- Maintain high standards of display, presentation, and cleanliness.
- Promote Gift Aid and help grow our eCommerce presence.
- Act as Duty Manager when required, ensuring smooth day-to-day operations.
- Recruit, train, and support volunteers in a positive and inclusive environment.
- Build strong relationships with customers and the local community.
What we’re looking for:
- A welcoming, inclusive approach with excellent communication and customer service skills.
- Ability to work independently, prioritise tasks, and use initiative.
- Comfortable with lifting and moving stock and using electronic devices (tills, tablets, computers).
- Experience in retail or team supervision is desirable, but not essential—we value transferable skills!
Why join EACH?
- Be part of a charity that makes a real difference in the community.
- Work in a supportive, inclusive environment where diversity is celebrated.
- Opportunities for training and development.
Additional information: Applicants must be aged 18 or over due to legal requirements for equipment use and supervision responsibilities. Weekend and public holiday work may be required.
At EACH, we are focused on supporting all applicants and employees. If you have a disability or require adjustments to take part in the recruitment process or to carry out the role, we encourage you to discuss reasonable adjustments with us. We will explore all options to support you wherever possible.
Interested in Learning More Before You Apply? At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
If you’d like to find out more or make a request, please contact the Recruitment Team by email hrinbox@each.org.uk or phone 07442 465971.
The Company
The benefits include:
- Employer pension scheme (up to 7% employer contribution) including life assurance cover.
- Cycle to work scheme.
- Employee health cash plan.
- Enhanced holiday plus holiday purchase scheme.
- Employee Assistance Programme.
East Anglia’s Children’s Hospices (EACH) has a vision to be the most loved charity shop in our community. We think our 50 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive.
At EACH, we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note: EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications. This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment. It is a criminal offence for people who are barred from working in Regulated Activity to apply for roles that require them to work unsupervised with that particular group. EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK.
Retail Sales Supervisor in Woodbridge employer: East Anglia Childrens Hospice
East Anglia Children’s Hospices (EACH) is an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. As a Retail Sales Supervisor in our Woodbridge Shop, you will enjoy competitive benefits such as an employer pension scheme, enhanced holiday options, and opportunities for personal growth through structured training programmes. Join us in making a meaningful impact in the community while working with a passionate team dedicated to supporting children and families in need.
Contact Detail:
East Anglia Childrens Hospice Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Supervisor in Woodbridge
✨Tip Number 1
Get to know the shop and its vibe! Visit the Woodbridge Shop before your interview. Familiarising yourself with the layout, products, and team will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Show off your people skills! As a Retail Sales Supervisor, you'll be leading a team of volunteers. Be ready to share examples of how you've motivated others or created a positive environment in past roles.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle day-to-day operations or resolve conflicts. This will demonstrate your ability to think on your feet and manage the shop smoothly.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the team dynamics, sales targets, or community involvement. It’s a great way to engage with the interviewer and learn more about the role.
We think you need these skills to ace Retail Sales Supervisor in Woodbridge
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! Talk about why you love working in a shop environment and how you can contribute to our vibrant team at EACH.
Highlight Your People Skills:As a Retail Sales Supervisor, you'll be leading a team of volunteers. Make sure to mention any experience you have in supporting or training others, as well as your ability to build strong relationships with customers and the community.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your relevant skills and experiences. We appreciate clarity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at EACH!
How to prepare for a job interview at East Anglia Childrens Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Sales Supervisor role. Familiarise yourself with the key responsibilities like supporting the Shop Manager and leading volunteers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves building strong relationships with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Team Leadership
As a Retail Sales Supervisor, you'll be inspiring and supporting volunteers. Be ready to discuss your experience in leading teams, even if it's not in a retail setting. Highlight your ability to motivate others and create a positive environment, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's community involvement or how they promote Gift Aid. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
