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- Tasks: Manage ticketing tasks like refunds, issuance, and cancellations for flights.
- Company: Join a dynamic travel agency focused on providing exceptional customer service.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a vibrant team that loves travel and helps others explore the world.
- Qualifications: Bachelor's degree and at least one year of experience in ticketing required.
- Other info: Must be familiar with GDS systems like Galileo and Amadeus.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- Looking after all the aspects related to the Ticketing (Domestic and International) i.e., Ticket Refunds, Issuance, Reissuance, and Cancellations.
- Should possess good knowledge of GDS- Galileo (Must) & Amadeus.
- Assist clients with travel planning through calls and emails.
- Should be well versed with City Codes & Airline Codes.
- Strong communication skills, both verbal and written.
- Should be flexible to work in Implant and back office.
Requirements
- A Bachelors Degree is a must.
- Minimum one year of experience in the refunds process.
- IATA Graduate or Graduate with experience in relevant field.
- Excellent communication skills.
Travel Consultant ( Flight Tickets ) employer: EaseMyTrip.com
Contact Detail:
EaseMyTrip.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant ( Flight Tickets )
✨Tip Number 1
Familiarise yourself with the GDS systems, especially Galileo and Amadeus. Consider taking online courses or tutorials to enhance your skills, as this will make you stand out during the interview process.
✨Tip Number 2
Brush up on your knowledge of city and airline codes. Having a solid understanding of these codes will not only help you in the role but also demonstrate your commitment and expertise to us during the hiring process.
✨Tip Number 3
Practice your communication skills by engaging in mock calls or role-playing scenarios. This will prepare you for the client interactions that are a key part of the job and show us that you're ready to assist clients effectively.
✨Tip Number 4
Network with professionals in the travel industry, particularly those who work as travel consultants. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you land the job with us.
We think you need these skills to ace Travel Consultant ( Flight Tickets )
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ticketing, refunds, and GDS systems like Galileo and Amadeus. Use specific examples to demonstrate your skills in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel consultancy and detail your relevant experience. Mention your strong communication skills and how they will benefit the company.
Highlight Relevant Experience: Clearly outline your previous roles related to ticketing and refunds. If you have experience with city and airline codes, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at EaseMyTrip.com
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with GDS systems, especially Galileo and Amadeus. Be prepared to discuss specific scenarios where you've used these systems effectively in your previous roles.
✨Demonstrate Communication Skills
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully assisted clients through calls and emails in the past.
✨Familiarise Yourself with City and Airline Codes
Brush up on your knowledge of city codes and airline codes before the interview. Being able to demonstrate this knowledge will show that you're well-prepared and serious about the position.
✨Prepare for Flexibility Questions
Expect questions about your flexibility in working environments, such as implant and back office settings. Think of examples from your past experiences where you adapted to different work situations successfully.
