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- Tasks: Provide expert hearing aid dispensing and ear wax removal in a supportive environment.
- Company: Join a leading independent hearing care provider in the West Midlands.
- Benefits: Enjoy a competitive salary, flexible hours, and generous holiday time.
- Why this job: Focus on patient care without corporate pressure in modern, bespoke facilities.
- Qualifications: 5+ years experience in hearing aid dispensing and HCPC registration required.
- Other info: Work-life balance with no bank holidays and limited weekend shifts.
The predicted salary is between 40000 - 45000 £ per year.
Job Title: Hearing Aid Dispenser / Audiologist (HCPC Qualified)
Location: Birmingham, Sutton Coldfield, and surrounding areas within the West Midlands
Salary: Starting from £35000-45,000 per annum depending on experience OTE £70,000+ with a competitive commission structure.
About Us:
We are one of the leading and fastest-growing independent hearing care providers in the West Midlands, with an established and loyal database of clientele. Our practice operates from modern, bespoke hearing centers specifically designed for audiology services—a luxury not often available to many dispensers who are accustomed to working in optician rooms. Our facilities are purpose-built to provide the best possible environment for hearing care professionals and their patients. You will be working primarily from our two custom-built hearing centers, Birmingham Hearing Care in Kings Heath and Sutton Hearing Care in Sutton Coldfield, giving you a stable and professional environment to deliver high-quality care. We also offer growth opportunities in a supportive and flexible work environment.
As a family-run business, we prioritize employee well-being, work-life balance, and delivering exceptional patient care. If you are tired of the pressure and sales-driven environment of larger corporate practices and want to focus on delivering excellent patient care, this is the role for you.
What We’re Looking For:
We are seeking a highly qualified and experienced Hearing Aid Dispenser / Audiologist with a proven track record in hearing aid sales and exceptional dispensing skills. The ideal candidate will have:
- Experience in private hearing id dispensing required but not essential, on the job training will be provided for the right candidate.
- Strong sales performance history with excellent customer service skills.
- Expertise in ear wax removal, including both irrigation and microsuction techniques.
- HCPC registration and eligibility to work in the UK/EU without restrictions.
- A valid UK driving license.
- A motivated, patient-focused approach and the ability to work autonomously.
- A high conversion rate from initial ear wax removal appointments to full hearing assessments. This metric is critical and reflects the ability to identify and address patients' broader hearing needs effectively.
This role is ideal for a hearing aid dispenser who lives locally to Birmingham or the West Midlands, reducing the need for extensive travel.
Key Responsibilities:
- Ear Wax Removal: Perform microsuction and irrigation procedures with expertise and care.
- Hearing Aid Dispensing: Conduct thorough hearing assessments and recommend suitable hearing solutions in line with HCPC and BSHAA standards.
- Advanced Testing Protocols: Utilize the latest testing protocols to fit all hearing aids, including objective advanced test batteries such as Real Ear Measurements, QuickSIN, AB Word Lists, Tympanometry, and ACT Testing.
- Conversion Metrics: Convert patients from initial ear wax removal appointments to full hearing assessments, ensuring patients receive comprehensive care and solutions.
- Sales and Aftercare: Deliver excellent after sales support and maintain long-term client relationships.
- Training: Train allied healthcare professionals in ear wax removal techniques.
- Administration: Process orders and manage administrative tasks efficiently.
- Travel: Work across our hearing centers at Birmingham Hearing Care , Sutton Hearing Care
What We Offer:
- Competitive Salary: Starting at £35000-£45000 depending on experience
- Lucrative Commission Structure: Achieve an OTE of £70,000+ through sales incentives.
- Full Administration Support: Allowing you to focus on patient care.
- Professional Development: Ongoing training, including ear wax removal techniques if needed, and career progression opportunities as the company grows.
- Modern Facilities: Bespoke hearing centers equipped with state-of-the-art technology designed specifically for ear wax removal services and hearing aid dispensing.
- Flexibility: Control of your own diary, Monday to Friday 9:00 am to 5:00 pm, with no work on bank holidays and limited weekend work (one Saturdays per month).
- Additional Benefits:
- 33 days holiday including bank holidays
- Company pension scheme.
- Employee discounts.
- On-site parking.
- Company events.
- Flexitime options.
- Performance-based bonuses and tips.
- Relocation assistance (if applicable).
- Recognition programs for outstanding performance.
Employee assistance programe to assist with personal issues and counselling
- Bright Exchange: Exclusive deals and discounts through Bright HR
Why Join Us?
- Be part of a team that prioritizes patient care over profit.
- Enjoy a role that offers professional freedom and significant earning potential.
- Work with industry-leading hearing aid manufacturers and products.
- Join a supportive, family-run business that values its employees and fosters a positive work environment.
- Benefit from a loyal and established patient database.
- Work primarily in purpose-built, bespoke hearing centers, ensuring you have access to the best environment for your practice.
- Engage with the local community through health fairs and charity events.
How to Apply:
If you are a motivated and experienced Hearing Aid Dispenser looking for a rewarding career in a patient-focused, independent practice, we would love to hear from you. Apply today and take the first step towards a role that truly values your expertise. Please email your CV to our HR team.
- Employment Type: Full-time (37.5 hours per week)
- Travel: Work across our hearing centers at Birmingham Hearing Care , Sutton Hearing Care
Hearing Aid Dispenser employer: Earwaxspecialist.co.uk
Contact Detail:
Earwaxspecialist.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser
✨Tip Number 1
Make sure to highlight your experience in ear wax removal techniques during the interview. Since this role emphasizes expertise in both irrigation and microsuction, demonstrating your proficiency will set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the latest testing protocols mentioned in the job description. Being able to discuss advanced test batteries like Real Ear Measurements and QuickSIN will show that you are up-to-date with industry standards and ready to provide high-quality care.
✨Tip Number 3
Prepare to discuss your sales performance history and how you've successfully converted initial appointments into full assessments. This metric is critical for the role, so having specific examples ready will demonstrate your ability to meet their expectations.
✨Tip Number 4
Since this position is based in Birmingham and Sutton Coldfield, emphasize your local knowledge and willingness to work within the community. This can help reassure the hiring team that you are committed to building long-term relationships with patients in the area.
We think you need these skills to ace Hearing Aid Dispenser
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your experience in hearing aid dispensing and sales performance. Include specific metrics that demonstrate your success, such as conversion rates from ear wax removal to full assessments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for patient care and your motivation to work in a supportive environment. Mention your HCPC registration and how your skills align with the company's values and goals.
Highlight Relevant Experience: In your application, emphasize your minimum of 5 years’ experience in hearing aid dispensing, expertise in ear wax removal techniques, and any training you've provided to allied healthcare professionals.
Showcase Your Patient-Focused Approach: Demonstrate your commitment to delivering exceptional patient care. Provide examples of how you have built long-term client relationships and how you prioritize patient needs over sales pressure.
How to prepare for a job interview at Earwaxspecialist.co.uk
✨Showcase Your Experience
Be prepared to discuss your minimum of 5 years’ experience in hearing aid dispensing. Highlight specific cases where you successfully converted ear wax removal appointments into full hearing assessments, as this is a critical metric for the role.
✨Demonstrate Patient-Centric Approach
Emphasize your patient-focused approach during the interview. Share examples of how you've prioritized patient care over sales in previous roles, aligning with the company's values of delivering exceptional patient care.
✨Familiarize Yourself with Advanced Testing Protocols
Brush up on the latest testing protocols mentioned in the job description, such as Real Ear Measurements and Tympanometry. Being knowledgeable about these will show your commitment to providing high-quality care.
✨Prepare Questions About Company Culture
Since this is a family-run business that values employee well-being, prepare thoughtful questions about their work environment and support for professional development. This shows your genuine interest in being part of their team.
