Job Description
locations
London
time type
Full time
In this varied and engaging role, you’ll support, develop, and deliver supply chain data and tooling solutions that give NatWest Markets (NWM) a competitive advantage
You’ll support both colleagues within NWM Third Party Risk Management (TPRM) and individual business owners, enabling accurate and timely delivery of reporting, using data from our internal and external supplier portfolios to provide consistent and dynamic insights
The work you do will improve the client experience, continually improve our processes, and ensure delivery is aligned with our strategic goals, cost and risk appetite expectations
What you’ll do
As a Supply Chain Support Lead, you’ll own and deliver process efficiencies, improve the overall turnaround time, and support the team to deliver continuous improvements. You’ll interrogate broad data sets across our internal and external supplier portfolios to draw inferences on benefit opportunities and risk exposure. You’ll also generate clear, accurate and timely executive-level reporting to support sourcing and supplier decisions.
As well as managing risks, you’ll manage the process maps, standard operating procedures, and other documentation related to all processes. You’ll support the team in transitioning manual processes to online tooling, driving efficiencies and enabling more dynamic insights that no longer rely on comparing manual data sources. You’ll work in collaboration with other teams to improve data quality, consistency and usability.
As well as this, you’ll:
- Champion sustainability by supporting our environmental, social, and governance (ESG) approach
- Support colleagues within NWM TPRM to develop and maintain online tools, dashboards and reporting
- Keep iSupply, ServiceNow and other relevant records up to date with accurate information
- Identify opportunities to simplify and automate manual processes, improving efficiency and reducing reliance on comparisons across manual data sources
- Deepen the relationships with TPRM functions across NWG and effectively utilise data and analytics reports to identify benefit opportunities, risk exposure and the overall supplier portfolio performance
The skills you’ll need
We’re looking for someone with supply chain knowledge and strong data analytical and tooling skills, with a demonstrable track record of using broad data sets to generate insight and support implementation. You’ll have experience of developing reporting and transitioning manual processes to online tooling, together with an understanding of supply chain models such as offshoring, outsourcing, utility, and make versus buy.
Furthermore, you’ll demonstrate:
- Experience of applying supply chain and data analytical skills and techniques to impact business strategy and outcomes, supplier selection and supplier management
- Experience in developing executive-level reporting and drawing clear conclusions on benefit opportunities and risk exposure across internal and external supplier portfolios
- Experience in data management, process standardisation, simplification and transitioning manual processes to online tooling
- A proven track record in taking ownership for resolving data and tooling issues
Hours
35
Job Posting Closing Date:
23/10/2026
Ways of Working:Hybrid
Source: Company Career page
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Supply Chain Support Lead employer: Earnmodes
As a Customer Engagement Manager in London, you will thrive in a dynamic professional services environment that prioritises customer success and fosters a culture of collaboration and innovation. The company offers robust employee growth opportunities, including access to cutting-edge training in data and AI technologies, while promoting a work-life balance that enhances job satisfaction. With a commitment to excellence and a focus on measurable outcomes, this role provides a unique chance to make a significant impact on client relationships and business growth.
