Patient Care Assistant

Patient Care Assistant

Southend-on-Sea Full-Time 20000 - 24000 £ / year (est.) No home office possible
Go Premium
E

At a Glance

  • Tasks: Provide compassionate care to pets and support our veterinary team in a dynamic environment.
  • Company: Join CVS Group, a leading veterinary services provider passionate about animal welfare.
  • Benefits: Generous leave, staff discounts, health benefits, and mental health support.
  • Why this job: Make a real difference in the lives of pets and their owners every day.
  • Qualifications: Strong communication skills, empathy, and experience in animal care preferred.
  • Other info: Inclusive workplace with opportunities for personal and professional growth.

The predicted salary is between 20000 - 24000 £ per year.

Overview

Are you passionate about making pets a priority? So are we!

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at our Earls Hall (Westcliff on Sea) practice.

You\’ll be joining us on a fulltime, Permanent basis, working 40 hours per week.

The shift pattern will be: Monday – Friday and a 1:4 share in the weekend rota.

Take a look at the practice; Earls Hall Veterinary Group – The Veterinary Hospital | The Vet Collection

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it\\\’s what is at the heart of our work, every day.

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

About the role

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

Some of the duties will include:

  • Nursing care to patients
  • Assisting Vets and Nurses in restraining animals for treatment
  • Cleaning, walking, and feeding of patients
  • Preparation of emergency and operating facilities
  • General cleaning and maintenance duties
  • Running internal lab samples
  • Answering emergency calls
  • Covering the receptionist desk, including answering queries, booking appointments and taking payments

What we\\\’re looking for in our Veterinary Patient Care Assistant

  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • A positive attitude and excellent teamwork skills
  • Experience in looking after animals in a veterinary environment would be desirable

What we can offer you

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

  • Salary will be in line with the National Minimum Wage
  • Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
  • Buy/sell up to an additional 4 weeks annual leave!
  • Staff discount scheme on Veterinary bills and products
  • A range of health benefits including private healthcare
  • Employee Assistance Programme and access to over 400 Mental Health First-Aiders
  • and more!

Or, if easier, you can find a full list by clicking the link here: What We Offer

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position please click \\\’Apply Now\\\’.

#J-18808-Ljbffr

Patient Care Assistant employer: Earls Hall (Westcliff on Sea)

At CVS Group plc, we are dedicated to creating a supportive and inclusive work environment for our Veterinary Patient Care Assistants at our Earls Hall practice in Westcliff on Sea. With a strong emphasis on employee well-being, we offer generous annual leave, health benefits, and opportunities for personal growth, all while working alongside passionate colleagues who share a love for animals. Join us in making a difference in the lives of pets and their owners, where your contributions are valued and celebrated.
E

Contact Detail:

Earls Hall (Westcliff on Sea) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Care Assistant

✨Tip Number 1

Get to know the practice! Before your interview, check out Earls Hall Veterinary Group's website and social media. Familiarising yourself with their values and services will help you connect better during the conversation.

✨Tip Number 2

Show your passion for animals! When chatting with the team, share your experiences with pets or any relevant volunteer work. This will demonstrate your commitment to animal welfare and make you stand out as a candidate.

✨Tip Number 3

Practice your communication skills! As a Patient Care Assistant, you'll need to interact with both animals and their owners. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to shine in the interview.

✨Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining our team at CVS. Don’t miss out on this opportunity!

We think you need these skills to ace Patient Care Assistant

Excellent Communication Skills
Empathy
Customer Service Skills
Animal Welfare Knowledge
Resilience
Teamwork Skills
Experience in Veterinary Environment
Ability to Handle Distressing Situations
Attention to Detail
Cleaning and Maintenance Skills
Ability to Assist in Medical Procedures
Time Management Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any experiences you've had with pets or in animal care, as this will resonate with us and show that you're a great fit for the role.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Patient Care Assistant position. Highlight relevant skills and experiences that match the job description, so we can see how you’d be an asset to our team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and enthusiasm for the role without getting lost in the details.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Earls Hall (Westcliff on Sea)

✨Show Your Passion for Animals

Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or in animal care, as this will resonate with the interviewers and show that you align with their mission of making pets a priority.

✨Demonstrate Empathy and Communication Skills

As a Patient Care Assistant, you'll need to communicate effectively with both animals and their owners. Prepare examples of how you've successfully handled difficult situations or provided excellent customer service in the past. This will highlight your empathy and communication skills.

✨Familiarise Yourself with the Role

Take the time to understand the specific duties of a Patient Care Assistant. Review the job description closely and think about how your previous experiences relate to tasks like nursing care, assisting vets, and handling emergency calls. Being knowledgeable will help you answer questions confidently.

✨Prepare for Emotional Situations

Working in a veterinary environment can be emotionally challenging. Think about how you’ve coped with distressing situations before and be ready to discuss these experiences. Showing resilience and a positive attitude will demonstrate that you're well-suited for the role.

Patient Care Assistant
Earls Hall (Westcliff on Sea)
Location: Southend-on-Sea
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>