At a Glance
- Tasks: Provide proactive sales support and ensure exceptional customer experiences.
- Company: Join EAO AG, a global leader in innovative technology solutions.
- Benefits: Collaborative environment, career development, and exposure to cutting-edge products.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
- Why this job: Be part of a respected company with a strong heritage and global presence.
- Qualifications: GCSEs in Maths and English, plus customer service or sales support experience.
The predicted salary is between 31500 - 38500 £ per year.
Technology that gets things moving.
EAO AG is a Swiss family-owned business founded in 1947 and a global leader in industrial switches, HMI solutions, interface systems and automotive switch technology.
With over 600 employees and operations across Europe, North America and Asia, EAO serves customers in more than 50 countries.
EAO Ltd, based in Burgess Hill, supports the UK, Ireland and Nordic markets and is also responsible for the sales and marketing of Sanyo Denki and Highland premium thermal and motion control products.
The Role.
We are seeking a motivated and customer-focused Sales Support Associate to join our team.
This is a key role, providing proactive sales support to our Business Development Managers and their focus markets, ensuring an exceptional customer experience throughout the sales journey.
You will be responsible for supporting customers with enquiries, quotations, orders and contracts, while helping to drive business growth through excellent service and efficient administration.
The successful candidate will be organised, results-oriented, an excellent communicator and enjoy working collaboratively within a busy sales environment.
Key Responsibilities.
- Provide comprehensive sales support to designated Business Development Managers.
- Manage customer enquiries, quotations and administrative sales activities in a timely and professional manner.
- Support, lead management activities and ensure efficient progression of sales opportunities.
- Maintain accurate customer information and activity records within CRM systems.
- Assist with contract administration and sales documentation.
- Collaborate with colleagues across sales, customer service and marketing to achieve objectives.
About You.
- GCSE Math’s and English at Grade C/4 or above (or equivalent).
- Minimum of one year's experience in a customer service or sales support role.
- Strong customer focus with good commercial awareness.
- Intermediate Microsoft Excel skills and proficiency in Microsoft Word and Outlook.
- Experience using CRM systems is an advantage.
- Excellent verbal and written communication skills.
- Strong organisational skills with the ability to plan, prioritise and manage multiple tasks.
- A proactive, results-driven approach with strong attention to detail.
- An enquiring mindset and willingness to learn.
- A positive, team-oriented attitude and commitment to delivering exceptional customer service.
Why Join EAO?
- Work for a respected international organisation with a strong heritage and global presence.
- Collaborative and supportive working environment.
- Exposure to innovative technologies and market-leading products.
- Career development opportunities within a growing business.
- We respect staff and look to develop a
Great Place to Work environment.
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Sales Support Associate. employer: EAO AG
EAO AG is an exceptional employer that fosters a collaborative and innovative work culture, making it a Great Place to Work. With a strong focus on employee growth and development, the Marketing Manager role offers opportunities to lead impactful marketing strategies within a supportive international team. Located in Burgess Hill, employees benefit from a family-owned business ethos, competitive benefits, and the chance to engage with global markets while contributing to cutting-edge technology solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Associate.
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Associate. at EAO AG, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including EAO AG. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Associate.. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Associate.
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for EAO AG:When writing your cover letter, make sure to tailor your message specifically for EAO AG. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at EAO AG
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show EAO AG that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show EAO AG that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with EAO AG’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
