At a Glance
- Tasks: Lead and oversee insurance operations, focusing on process improvement and compliance.
- Company: Join a leading insurance solutions provider making waves in the industry.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Be part of a team driving operational excellence and making a real impact.
- Qualifications: Professional insurance qualification preferred; experience in managing insurance operations is key.
- Other info: This is a 6-month fixed-term contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are recruiting an Operations Manager on a 6-month fixed-term contract to join a leading insurance solutions provider. You will lead and oversee insurance operations, including process governance, technology solutions, vendor management, and MI/analytics reporting. A key focus will be on continuous improvement of operational processes, ensuring compliance, scalability, and effective delivery of services to corporate insured members.
Key responsibilities:
- Manage day-to-day insurance operations, including new business, renewals, credit control, and regulatory compliance.
- Lead process mapping, control frameworks, and continuous improvement initiatives.
- Oversee internal staff and external service providers.
- Develop and maintain reporting, analytics, and MI for senior management and stakeholders.
- Support strategic business and operational planning, including financial management and budgeting.
- Collaborate across teams including Risk Assurance, Claims, Finance, and IT.
What we’re looking for:
- Professional insurance, risk management, or broking qualification preferred; degree in a numerical, analytical, or business-related field advantageous.
- Extensive experience managing insurance operations, data, MI, quality assurance, and reporting.
- Knowledge of MGA/broking operations and outsourcing arrangements desirable.
- Understanding of regulatory and Lloyd’s requirements.
- Strong leadership, communication, planning, and problem-solving skills.
- Commercially aware with a client-focused mindset.
This is an exciting opportunity to lead operational excellence in a growing insurance solutions business for a 6-month fixed-term period.
Operations Manager (6 month FTC) employer: Eames Consulting
Contact Detail:
Eames Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (6 month FTC)
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This will not only help you understand the role better but also demonstrate your commitment to staying updated, which is crucial for an Operations Manager.
✨Tip Number 2
Network with professionals in the insurance sector, especially those involved in operations management. Engaging in conversations can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've led process improvements in previous roles. Highlighting your experience with continuous improvement initiatives will show that you have the practical skills needed for this position.
✨Tip Number 4
Research StudySmarter and our values, as well as the specifics of the role. Tailoring your approach to align with our mission can make a strong impression during any discussions or interviews.
We think you need these skills to ace Operations Manager (6 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance operations, process governance, and vendor management. Use specific examples that demonstrate your leadership and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the key responsibilities outlined in the job description, particularly in continuous improvement and compliance.
Highlight Relevant Qualifications: If you have any professional qualifications in insurance or risk management, be sure to mention them prominently. Also, include any degrees in numerical or analytical fields that could strengthen your application.
Showcase Your Analytical Skills: Since the role involves MI/analytics reporting, provide examples of how you've used data to drive decisions or improve processes in previous roles. This will demonstrate your capability in handling the analytical aspects of the position.
How to prepare for a job interview at Eames Consulting
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams or projects, highlighting your approach to motivating others and driving results.
✨Understand the Insurance Landscape
Familiarise yourself with the latest trends and regulations in the insurance industry. Be ready to discuss how these factors impact operations and how you can contribute to compliance and operational excellence.
✨Prepare for Process Improvement Discussions
Since continuous improvement is a key focus of this role, think about specific initiatives you've implemented in previous positions. Be prepared to explain your methodology and the outcomes achieved, showcasing your analytical and problem-solving skills.
✨Demonstrate Cross-Functional Collaboration
This role requires collaboration across various teams. Prepare to discuss how you've effectively worked with different departments in the past, particularly in areas like Risk Assurance, Claims, and Finance, to achieve common goals.